June 7, 2023

B2B Stories

Local baker to celebrate opening of second CSRA location

Last summer, Alice Garner’s dreams came true when she opened a bakery kiosk in the Augusta Mall, but about one year later, she’s preparing to open a second location in Columbia County. Garner owns Garner’s Sweet Dreams, LLC, which sells a variety of desserts, including cakes, cupcakes, brownies, and banana pudding. Garner, a U.S. Army veteran, established Garner’s Sweet Dreams as a home-based business in Aug. 2019. Her kiosk opened on July 24, 2022. “We’ve been doing great in the mall,” she said. Her new location will be at 280

Josh Heath June 7, 2023 No Comments

B2B Stories

Coach Darin: Why exceeding customer expectations is just good business

Customer service as a whole, has taken a substantial hit since 2020. Throughout the pandemic, customers were primarily willing to overlook the often-bumpy service they received, as everyone at that time understood the stressors in the marketplace. Businesses were understaffed. Employees were exhausted. There were supply chain issues. So, yes, the public was rather forgiving of less-than-ideal customer service. We are now mid-2023, and most businesses have rebounded to some semblance of balance and normalcy. Still, all indications point to a continuing drop in overall customer satisfaction. The American Customer

Darin Myers June 7, 2023 No Comments

Consumer Stories

BEST OF RESTAURANT REVIEW: Business Lunch Review: Frog and the Hen

Editor’s Note: Wes Hennings never met a meal he walked away from and is an opinionated eater! Each Thursday he shares the results of a business lunch he’s had with a colleague as a way to advise our business community on the good, bad, and tasty across the CSRA. He doesn’t let ABD or the restaurant know where he is going and his opinions are his own. He grades the restaurants he visits on a 1-5 scale with “5” being outstanding. We call this our “Real Business Lunch Review”. Food

Wes Hennings June 7, 2023 No Comments

B2B Podcasting

It’s not about the money

Coach “Dave” Holdeman, co-owner of TAB CSRA, sits down with Augusta Business Daily publisher, Neil Gordon to talk about reasons employees leave or stay with a company. Holdeman says that surveys often show that money isn’t always the top push or pull factor among employees. Those interested in learning more about TAB CSRA can visit: https://www.tabcsra.com

Neil Gordon with Dave Holdeman June 7, 2023 No Comments

B2B Stories

Columbia County Chamber of Commerce holds military appreciation event

The Columbia County Chamber of Commerce used its June Executive Luncheon series to begin a new tradition, with more than 250 people attending the chamber’s inaugural Military Appreciation event at Savannah Rapids Pavilion. Russell Lahodny, President and CEO of the chamber, said there are two reasons the organization wanted to begin the event. First, to honor the men and women stationed at Fort Gordon who serve America and secondly, to acknowledge the tremendous economic impact the Army post has on the local economy. “Our business community thrives off of our

Dana Lynn McIntyre June 7, 2023 No Comments

Consumer Stories

CSRA fast food restaurants celebrate special birthday

Busy professionals in the CSRA will soon be able to get a birthday meal from McDonald’s without attending a party for the little ones. Starting June 12, McDonald’s is celebrating “Grimace’s” birthday by featuring a limited-edition purple shake inspired by Grimace’s iconic color and sweetness. The meal also comes with the choice of a Big Mac® or 10-piece Chicken McNuggets® and World Famous Fries®. In lieu of birthday gifts, area McDonald’s are suggesting you make donations to the local Ronald McDonald House Charities as a way to help sick children

Staff Report June 7, 2023 No Comments

Local baker to celebrate opening of second CSRA location

Coach Darin: Why exceeding customer expectations is just good business

BEST OF RESTAURANT REVIEW: Business Lunch Review: Frog and the Hen

It’s not about the money

Columbia County Chamber of Commerce holds military appreciation event

CSRA fast food restaurants celebrate special birthday

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