Free Access: Five common reputation management mistakes you can avoid
I found this while browsing the web last night. It’s a great start for our topic today. A manager in the board meeting after poor customer reviews and brand reputation results: “If it gets worse, it may force us to make reliable products and provide better customer service.” (Source: https://www.boredpanda.com/funny-customer-service-jokes/) That’s how some people feel about reputation management. It is something that can only penalize you. The fact is, reputation management is something to embrace and positive reviews can have a big impact on your business. Here are three jaw-dropping