Business Coaching

B2B Stories

Consumer Lessons Learned on My Summer Vacation

Publisher’s Note: Dr. Rick Franza and his wife hiked Danali, visited sea lions, “held up” the Alaska pipeline, and spent a lot of time as customers mostly focused on the hospitality sector. Here are Rick’s lessons learned from his 17-day trip to the Northwest, starting with his daughter’s wedding in Seattle and concluding with an escorted tour of five cities in Alaska BELOW. We spent much of our time as customers of service businesses, often focused on the hospitality sector (e.g., guest stays, food, drink, entertainment, fun). Such a trip

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B2B Stories

$17.9 million up for grabs for CSRA companies

While the Georgia Department of Transportation (GDOT) is soliciting input on road projects for east-central Georgia, the City of Augusta and Accelerate Augusta have teamed up to help small businesses reap financial benefits from the projects. A key meeting is set for next Thursday. The State Supported Funding Program (SSFP) Workshop will connect local businesses, contractors, consultants, and service providers with GDOT contracting opportunities. It was organized by Dr. Yolanda Jackson, the city’s Compliance Director. “The exciting thing about it is it doesn’t require the local businesses to have any

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B2B Stories

Part 1: Business Lessons from a “Wedding CFO”

I’m back! You may have noticed my absence from the Augusta Business Daily (ABD) for a few weeks. My first week away was spent in Seattle, Washington, primarily for the wedding of the younger of my two daughters, Augusta Jayne, better known as AJ. As the father of the bride, I was primarily responsible for paying for the wedding (i.e., ceremony, reception, photography, florist, etc.). My trip to the Pacific Northwest yielded a chock-full of lessons on running our businesses. (Note: The groom’s family paid for a splendid rehearsal dinner

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B2B Stories

Business and career education at your fingertips

Bank of America (BofA) has kicked off its latest series of virtual workshops, teaching everything from growing your career to financial wellness and critical thinking. Tomorrow is the next one. The goal of the broad spectrum of topics is to empower individuals, communities, and businesses with education, developing skills, and career advancement. “At Bank of America, we believe in investing in people, and it’s just as important as investing in business,” Marissa Smith, SVP and Market Executive, explained for ABD. “So, we hold these community education workshops to build on

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B2B Stories

America at 250: The Greatest Country for Business

PUBLISHER’S NOTE: Saturday night, I took my daughter to a birthday celebration like none other at Truist Park in Atlanta. WOW! She may be a little young to be reflective of our country’s special independence. I am not. Nor is Dr. Rick Franza.  RICK FRANZA: Such is the time for our country’s reflection on the 250th anniversary of our Declaration of Independence from England. I will attempt to explain why the United States is the best country for business, using the spelling of A-M-E-R-I-C-A to provide my rationale. While I

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B2B Stories

Teaching small business managers tools to succeed

The Augusta office of the University of Georgia’s Small Business Development Center (SBDC) wants to help managers build the bridge between generations in the workforce. The event is coming up next week. It has scheduled Supervisor Skills for the Modern Manager, a one-day workshop to learn new management and communication styles, along with discipline processes. Rebecca Mixson, area director for the Augusta office, will be one of the instructors. She told ABD that business owners have hired younger employees who have stayed with the company but have not had training

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B2B Stories

It is your brand, be sure to protect it

An Augusta attorney has advice about an often-overlooked step for every fledgling entrepreneur and individual thinking about starting a business or protecting an existing one. There is a laundry list of top-of-mind steps, including financing, licensing, location, and competition. But just as important is protecting your name and brand. Attorney Rachel Ray with the Enoch Tarver law firm told ABD that a vital, but overlooked step is the need to copyright material for the new business, even something as basic as the name of the business. “If you file that

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B2B Stories

Management “Weiss-dom”: Walt’s Lessons for Leading People

When the Atlanta Braves hired Walt Weiss to be their on-field manager, replacing the retiring Brian Snitker, some fans found the choice to be uninspiring, while some others were upset.   Snitker’s tenure as manager was highly successful, highlighted by six consecutive division championships, seven consecutive playoff appearances, and a World Series championship in the 2021 season.   However, many fans saw his final two years as a downward trend. In 2024, the Braves barely made the playoffs, and in 2025, they won less than half of their games and failed to

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B2B Stories

The proof is in the pitching

The executive director of Augusta’s microenterprise center can not only teach—he can do. By day, he helps budding entrepreneurs and small business owners. Sometimes, at night, he shows off his pitching skills. Shaun Andrews has led Accelerate Augusta since it opened in October 2025. The center, a partnership between Augusta Technical College and the Downtown Development Authority, is at 600 Broad Street. Andrews told ABD that a May 28 pitch competition sponsored by the SCORE Charlotte office was particularly timely. “On Friday (May 29), we had our networking event, which

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B2B Stories

A well-known politician is dying. How he’s helping CSRA leaders improve our future

In mid-December 2025, 54-year-old Ben Sasse was diagnosed with metastatic, Stage 4 pancreatic cancer. His cancer has spread to his liver, lungs, and vascular system. When diagnosed, he was given a life expectancy of four months. As of late last month, a new clinical trial drug had reduced his tumor volume by 76%, and he had already outlived that predicted life expectancy. If you are not familiar with Mr. Sasse, he has lived a very accomplished life. He graduated from Harvard in 1994 with a bachelor’s degree in government and

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