Sun, May 26, 2024

Business Coaching

B2B Stories

Equity in Opportunity, Not Equity in Outcomes: The Case for Appropriate DEI

After taking a three-week hiatus, I thought I would “come out swinging” with a column on a controversial, yet critically important topic: Diversity, Equity, and Inclusion, or DEI. While the term DEI is a relatively new one, it has its roots in the civil rights movement in the 1960’s. While its origins are primarily race-related, over time, DEI addressed a number of identities, such as gender, sexual orientation, and ethnicity, along with race. Early on, DEI was primarily informed by affirmative action and other equal employment legislation, but DEI programming

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B2B Stories

The building blocks to starting a business

When someone wants to start their own business, the first step is the idea. The next step is often “Now what?” The Augusta Metro Chamber of Commerce’s Third Thursday session set out to answer that question. Called “From Concept to Conquest,” it brought together three experts. Michael Newton with Make Start Ups at theClubhou.se, Andrew Garnett from the Greater Aiken Chapter of SCORE (Service Corps of Retired Executives), and Shelby Carl, representing the University of Georgia Small Business Development Center (UGA SBDC) each shared their expertise. As his organization’s name

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B2B Stories

What can we learn from Trader Joe’s?

Editor’s note: As Dr. Rick Franza continues a break from the classroom, we thought a repeat of a past column was timely. If you don’t spot him on aisle 7 of Trader Joe’s, here’s a cart full of valuable business lessons. In the strategic management course that I teach in the MBA program at Augusta University’s Hull College of Business, I periodically assign my students take-home exams that are analyses of cases prepared by the Harvard Business School. In early November, I assigned my students two cases that examine the

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B2B Stories

Succession planning: A key to lasting performance

Editor’s note: As Dr. Franza enjoys a couple of weeks out of the classroom, it seemed like a good time to repeat his column from mid-January following the announcement from Alabama Coach Nick Saban of his retirement. It’s timely because Saban’s own succession planning has landed him in the broadcast booth for ESPN’s popular College Gameday show. A week ago today, there was a major shakeup in the world of college football as Nick Saban announced his retirement after 17 years as head coach of the Alabama Crimson Tide. Saban

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B2B Stories

How Parenting Helped Make Me Be a Better Leader/Manager

Last week, both my older daughter, who lives in Atlanta, and I had birthdays. She turned 26 and I turned a number significantly higher. Earlier this week, my younger daughter flew in from Seattle and my wife and I drove in from Augusta so that the four of us could celebrate the recent birthdays. Being with my two daughters (the younger turns 24 next month) caused me to reflect on over a quarter century of being a parent. In an interesting parallel, I became an academic department chair of approximately

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B2B Stories

The I.T. workforce of tomorrow in the CSRA

Savannah River Nuclear Solutions (SRNS) Information Technology (IT) Youth Apprenticeship opportunity is underway after 16 area high school students toured IT facilities at the Savannah River Site (SRS). “We have worked closely with the Aiken County Public School District to give each of these high-performing tech students the chance to become the first IT Youth Apprentice,” said Tim Arnold, SRNS Senior IT Manager. “Employed students will complete their high school curriculum while gaining hands-on experience alongside our employees.” North Augusta High School (NAHS) students enrolled in the Advanced Computer Services

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B2B Stories

CSRA businesswomen shatter stereotypes

The Augusta Metro Chamber of Commerce’s April 16 Women in Business focused on how the roles of women in the workforce have changed. A panel of accomplished women shared how they have succeeded in traditionally male-dominated careers. Panelists were Lynsey Steinberg, MSMI, CMI – Director of Innovation at the Georgia Cyber Center; Shanteka Glover – Principal Information Security Specialist at Savannah River Nuclear Solutions; and Luneta Louis – Senior Quality Engineer at John Deere. Angela Martin, MBA, SHRM-SCP – HR Operations Manager, NNSA Capital Projects for Savannah River Nuclear Solutions

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B2B Stories

After-Hours Email: Do We Really Need a Law?

A few weeks ago, I was watching a Saturday morning news show when a story came on about a proposed California law to give employees the legal right to ignore non-emergency calls and emails once the workday ends. Though this would be the first such law in the United States, similar laws are more prevalent in Europe and Australia. My first thought upon hearing about this proposed legislation was to consider whether such a law was necessary, practical, and/or enforceable. The discussion about the increase of after-hours email has been

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B2B Stories

Columbia County Chamber gearing up for busy spring

While Augusta is in the spotlight at this time of year, the Columbia County Chamber of Commerce is preparing to offer a slate of events heading into the summer. Up first will be the return of the Business Institute, a series of four workshops held in May, June, July, and August. The series focuses on hot topics for businesses. Three of the four topics have been selected, Madalyn Brantley, Director of Programs and Events for the Columbia County Chamber, told ABD. “This year’s topics range from HR, how to hire

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B2B Stories

Failure is an Option

I recently assigned the MBA students in my Operations and Supply Chain Management course a very challenging case study to analyze. As I assigned the case, it brought back memories for me of the first time I assigned this case to a class of very gifted full-time MBA students at a previous institution at which I served as a faculty member. I team-taught the course with another faculty member who called me the day before the case analysis was due to ask me if I had recently checked the “Blackboard”

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