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Local accident survivor shares inspirational story with business group

Like most business professionals, Jeanna Hancock experiences her share of stress as operations leader with Hargrove Home Inspections. But she was inspired by the harrowing tale Terrence Sansbury shared as guest speaker at this month’s CSRA Home Connections meeting on Wednesday, May 11. Sansbury, who has worked for the Wilson Family YMCA for 22 years, discussed…

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The call center director says the key to happy customers is happy workers

Imagine walking into a call center and hearing music or seeing employees dressed up for an indoor Mardi Gras parade. If that sounds a little too far-fetched, those kinds of things happen at T-Mobile’s Augusta call center, according to Rachel Romero. Romero, the center’s director, was the guest speaker for this month’s Third Thursday Business Builder,…

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Pick your priorities rather than trying to balance everything, panelists advise women leaders

It’s impossible for female business leaders to balance the many hats they wear as professionals, wives, and mothers, just to name a few. That was the opinion offered by Dr. Patrice Buckner Jackson, founder and facilitator of EduCare Training and Consulting, LLC at the Augusta Metro Chamber of Commerce’s March Women in Business program. “You’ll never…

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