September 11, 2024

B2B Podcasting

Are your customers always right?

What could be handled simply could turn into a complicated issue that requires mediation. As a business, you want to handle any matter in a way that keeps the customer happy, or do you? HR and Mediation expert, TeKay Brown Taylor explores the topic with Neil Gordon. Check out the full radio program Saturday at 7:30 AM on 1230 AM.

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Consumer Stories

It is time… for time in the cloud!

Everyone in a management capacity has faced the dread of tracking down employees to get the information needed to update timecards for payroll processing. Multiple slips of paper, emails, and recollections of prior conversations all play a part in this never-ending merry-go-round subsiding only momentarily after a payroll has run before starting all over again. Technology, however, can help and although it may never wholly prevent the need for occasional time punch clarifications with employees, it will introduce a faster and more accurate process. Employee timekeeping can be a major

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B2B Stories

Arcade business thriving in the CSRA

Radioactive Pinball Arcade recently celebrated its first year in business at 113 Laurens Street in Aiken, SC. Owners, Eric and Erin Edwards are expanding faster than a flipper can travel the ball in an arcade game. When ABD interviewed them in January after their August 2023 opening, the arcade was already enjoying a loyal following, with customers coming in from across South Carolina and Georgia. At the time, the Edwards had their sights set on acquiring an extra 1,200 square feet of space from their next-door neighbor, 8 Count Dance

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B2B Stories

Cybersecurity protection for the insurance industry

Insurance Assurance, a look at how cybersecurity can impact the insurance industry, and what tools are available to protect against it, was held Wednesday at the Georgia Cyber Innovation and Training Center. Sponsored by Augusta Technical College and Travelers Insurance Company, the program focused on cybersecurity insurance and threats. Dr. Jermaine Whirl, President of Augusta Tech told ABD the program is the result of a relationship he developed while at Gwinnett Technical College. “Dr. Jose de la Cruz reached out to me, he’s Senior VP of HR for Travelers Insurance,

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Expo Preview

Connections & Career Conference: Anderson, Adkins & Co. CPA’s

Contact: Scott Adkins, Ricky Crawford Phone: 706-288-2000 Website: www.andersonadkins.com Address: 604 Ponder Pl Dr, Evans, GA 30809 Anderson, Adkins & Company is a local CPA firm with a long history in the Augusta area. The firm is currently managed by Scott Adkins and Ricky Crawford and was originally started by Mark Anderson in 1977. We recently met with Scott and Ricky to talk about how the firm has been able to remain successful after all these years. They believe the most important aspect of the firm’s success is their staff.

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