
The Importance of Operations
As I promised in my last column, I am going to take you along with my class as we study Operations Management this semester. In last week’s class meeting, I reviewed the course syllabus with the class, but as expected, the best part of the session was everyone getting to know each other. The students and I each introduced ourselves and talked about our “brushes with fame” (see last week’s column), resulting in an enjoyable interaction which set the stage for a productive semester. The students learned about me and






