Saving a life could be the ultimate customer service for a business

Let’s say a customer walks into your car dealership and while car shopping slumps to the ground or you’re in a meeting with 15 other business leaders, and one falls out of their chair and clutches their chest. What do you do?

You could (and should) call an ambulance, but the average response time is seven minutes. From the time you call 911 until the time they arrive, it’s probably more like 10 minutes, maybe longer. Guess what? That’s too late. During cardiac arrest, brain activity stops in about four minutes!

You don’t have to be a medical professional in any of those emergency scenarios, but it will require some training to help effectively.

Robert Mosher started Mosher Medical Training last month to educate people on how to be the interim lifesaver between the emergency event and when professional help arrives.

“I want to teach people how to take care of their family, employees, or customers when minutes matter most. With a little training, their efforts can make a difference,” Mosher explained.

He’s an experienced paramedic with more than 20 years of public safety under his belt, including being a Paramedic, EMS Instructor, Firefighter, and Police Officer. He also has a master’s degree in Emergency Management.

Mosher also keeps up to date on guideline changes as a licensed provider through the American Red Cross, American Heart Association, and the American Safety and Health Institute.

“Those changes, about every five years, are based on what’s proven most effective to save lives,” Mosher said. “For example, it’s now recommended that good chest compressions continue until medical help arrives because it increases blood flow to the brain and other organs, giving a patient a better outcome.”

The average ambulance arrival time for a medical emergency is 7 minutes.

If it helps allay any fears during the time of covid and monkeypox, mouth-to-mouth resuscitation is not nearly as effective as chest compressions.

Mosher Medical Training offers courses in adult and pediatric first aid, CPR and AED, basic life support, and blood-borne pathogens. You can also request a custom training program for your business.

What’s a life worth? The First Aid, CPR, and AED course cost $60. That’s a valuable investment if it saves the life of a family member, an employee, or a customer.

Mosher offers one more reason to get yourself, a family member, or employees trained to save a life in an emergency, especially in South Carolina.

“One of the facts that I find astounding is that neither South Carolina law enforcement nor firefighters are required to learn first aid or CPR,” he said.

For more information about Mosher Medical Training, call 803-226-7457 or you can sign up for classes or consultations at https://www.moshermt.com/.

Editor’s Note:
Mitzi Oxford is a veteran broadcaster and features writer who also worked at the same television station in Columbus, Georgia as Augusta’s Brad Means! 

If you have a South Carolina story idea for Mitzi, please email her at mitzioxfordcreative@gmail.com.

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