“Transparency” has become one of the most overused buzzwords in the Augusta area. It appears in business marketing materials, corporate mission statements, and political talking points. In many cases, it sounds good but doesn’t actually change much. In health insurance, however, transparency isn’t just a buzzword—it’s a necessity. Healthcare costs continue to rise every year, and many employers feel like they have very little control over those increases. The truth is, the only way to understand what is actually driving healthcare costs—and how to manage them—is through transparency. Without clear