Business Coaching

During the past couple of months, I have been able to either observe or be involved in several hiring processes, both from the perspective of the employer and that of the potential employee. From the employer side, I have been participating in multiple faculty position searches for the James M. Hull College of Business at Augusta University (AU). Thanks to the vision of the new AU President, Dr. Russell Keen, who understands the important role of a strong business school in a prestigious university, the Hull College has been provided

One of my great privileges for the past few years has been to serve on the Board of the Medical College of Georgia (MCG) Foundation. The MCG Foundation (MCGF) was established in 1954 as MCG’s first philanthropic arm. Since then, the MCGF has grown its endowment to almost $400M. The Foundation manages donor funding, providing almost 400 student scholarships and 79 annual endowed chairs for the Augusta University Health Sciences Campus. In addition, the MCGF is extremely involved in the community through programs like Paceline, which brings start-up research dollars

From approximately mid-February to late March each year, Major League Baseball (MLB) teams set up camps to prepare for the upcoming season in either Arizona or Florida. About forty years ago, I spent some time in Arizona to watch the MLB teams participate in pre-season games in the “Cactus League.” At last, during the past week, I spent some time on the Gulf Coast of Florida watching the Atlanta Braves participate in pre-season games known as the “Grapefruit League.” Spring Training is a hopeful time for all MLB teams. Since

In last week’s column, I discussed how companies, particularly those in service industries, require customer feedback to continuously improve their ability to compete in their markets. Such feedback allows us to determine what we are doing well, what we could be doing better, and what our customers really want. So, we have identified one critical element of continuous improvement coming specifically from the perspective of the customer. However, reflecting on a trip I am about to take allowed me to consider the additional perspective necessary to further travel down the

Last week, we passed the one-third mark of the Spring Semester for my courses at Augusta University’s Hull College of Business. As I typically do at this point in the semester, I asked my students to provide me with anonymous, written feedback on how their class is going so far this term by responding to three questions: 1) What do you like about the class so far? 2) What do you not like about the class so far? 3) What changes would you make to the class for the remainder