Business Coaching

B2B Stories

Asking the key questions to make your organization better

This past weekend, I had the pleasure of attending a retreat for the Medical College of Georgia (MCG) Foundation, which I am honored to serve on its Board. While there were many highlights to the retreat, one that really stood out to me was a presentation and discussion led by Dr. Mike Comer, President of The Hayes Group. The Hayes Group is a consulting firm that specializes in organizational and individual development, including working with boards and providing executive coaching. Dr. Comer’s time with us included a discussion about what

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B2B Stories

Business conflict? Mediation may be the answer

One thing you can bet on as a business owner is challenge, whether from clients, employees, vendors, or business partners. Those disagreements may result from attendance, pay, benefits, or personality conflicts. There are two seminars coming up that might provide some answers that are affordable and not as messy and expensive as the legal route. This Thursday, March 14, the North Augusta Chamber hosts a virtual seminar, Small Business Mediation: What every business owner needs to know. Two weeks later, on March 28, the Augusta Metro Chamber will present the

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B2B Stories

Finding and Being a Great Employee/Leader: Traits of the Backup Catcher

As many of my regular readers know, I am an avid sports fan and baseball is one of my favorite sports. As the 2024 Major League Baseball (MLB) season approaches, I have been fortunate to have discovered an MLB-related podcast entitled, “Foul Territory,” which has become a personal favorite. The podcast is regularly hosted by a professional broadcaster and three former MLB players (when one or more of the regular ex-player hosts are unavailable, they are replaced by other former MLB players). One of the regular ex-player hosts is Erik

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B2B Stories

Spring Training and Masters Practice Round: Getting Ready for the Show

During the next two weekends, my wife and I will be traveling to Hilton Head and Jekyll Island, respectively. We often travel to Hilton Head in its “off-season” for a long weekend change of scenery with walks on the beach and general relaxation. We find late February is a good time to go as the chance of warmer weather becomes more likely. While our trip to Jekyll Island is as much business (board retreat) as pleasure, we are excited about the prospect of a more beach atmosphere before the peak

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B2B Stories

Annual Performance Reviews: How to Maximize Their Effectiveness

I have been taking part in annual performance reviews for approximately forty years, beginning with Officer Performance Reports (OPRs) as a lieutenant in the United States Air Force, to earlier this week as a faculty member at Augusta University (AU). I have sat at “both sides of the table” for such reviews, having been evaluated for each of those forty years, while also being the “evaluator” for at least seventeen of those years as an administrator at Kennesaw State University (KSU) and here at AU. During one year at KSU

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B2B Stories

Ins and outs of doing business with the State of Georgia

Representatives of the Georgia Department of Administrative Services (DOAS) led a special edition of the Metro Augusta Chamber of Commerce’s Business Builder series with a focus on getting government contracts. The chamber offers the series to provide information on issues that are key to area businesses. The sessions are normally held on Thursdays, and Rhodes Porter Business Development Logistics Management sponsored the special edition. “In this series, we are sponsoring, thanks to Augusta Metro Chamber, we will have a common theme around resources and industries that we actually use within

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B2B Stories

Reducing variability and uncertainty: Unlocking more business success

Hopefully, you enjoyed Sunday’s Super Bowl game between the Kansas City Chiefs and the San Francisco 49ers as much as I did. Although I didn’t have a significant rooting interest in the game (for transparency, I was pulling for the 49ers), I was able to enjoy the exciting back-and-forth action that ultimately ended with the Chiefs winning in overtime. As most long-time readers of my columns know, I often watch sports with an eye toward what lessons I can learn that can be applied to the world of business. In

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B2B Stories

The 411 on doing business with Georgia

Getting a government contract with the Peach State could be lucrative, but may seem like a daunting task. The Augusta Chamber and Rhodes Porter Business Development Management are providing a Special Edition Business Builder to help cut through some of the red tape. The registration deadline is tomorrow, Friday, February 9. Advanced registration is required at augustametrochamber.com/events. The Special Edition Business Builder – “Procurement in the Peach State” will be presented by Crystal Langley and Julian Bailey from the Georgia Department of Administrative Services (DOAS). The discussion will focus on how

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B2B Stories

It’s All About the Processes

Hopefully, you found my column from last week valuable as you reflected upon how your company provides your target market with what it values most. In case you missed last week’s column, it addressed how a firm uses its “order winner(s)” to provide its target market with a compelling reason to purchase its goods and services. To review, an order winner is something that a firm’s product does better than any of its competitor products. It is important to remember that what it does better has to be something the

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B2B Podcasting

Applying Your Expertise to Help Others

What is the area in business you excel at? SCORE could use your subject matter expertise. Here is a short video to help you see where you might fit in. If you are in need of mentoring, there are also some upcoming workshops you can attend as well. Click here.

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