
Thoughts from the General: The enduring power of thank you notes
During many years leading organizations of various sizes, I learned how much folks enjoy receiving thank you notes—especially those which come from their boss or their boss’s boss. Being fully retired, it is great fun sending off handwritten notes to thank people or to congratulate them for a special accomplishment. These notes are sent to the home address of the individual. This prevents them from being intercepted by an executive assistant or another staff member. Even the most well-known people do not get many notes at their home addresses. One of the best








