B2B Stories

B2B Stories

Local business leaders to hold customer service workshop next week

Robbie King and Erik Smith want to help local businesses provide great customer service despite the numerous challenges employees face every day. King – founder of Lead Augusta and Smith, owner/operator of Chick-fil-A’s Grovetown location, will hold an event called Building a Culture of Exceptional Customer Service, a customer service workshop designed for local business leaders on Tuesday, Nov. 9 from 9 a.m. to noon at 930 Stevens Creek Road in the ABD boardroom. “We want them to get some fresh, actionable ideas that they can implement into their own

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B2B Stories

Everyone Doesn’t Think The Way You Do

    Don MacNeil is the former Marketing Director of Windsor Jewelers and long-time on-air radio professional. Is it just me, or… Everyone Doesn’t Think The Way You Do In all of my school years the course that had the greatest impact on my life was required-in-freshman-year, Sociology 101. Used creatively, the principles of “Soc” explain nearly everything in life, save maybe String Theory. Along about week 5 of that course we were introduced to the principle of, “Barriers To Entry” which, this will surprise you with its stunning simplicity

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Augusta Business Daily Podcast

Work Life Balance

How is your work/life balance? In today’s podcast, business coach Darin Myers of TAB CSRA shares some insight on how to get your priorities in alignment.

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B2B Stories

Augusta BizBitz

Death of a technology leader in CSRA Today’s “buzz” begins with the death of a respected former journalist and successful CSRA technology business owner Jimmy Bennett. He spent 20 years writing and editing for community newspapers in Statesboro, Eastman, Jessup and Canton. He became the editor of True Citizen newspaper in Waynesboro, GA before going into the computer business. Bennett died last week due to complications from Covid-19. My last email exchange with him showed me how much he still cared about local journalism. “Chuck Smith has joined the growing

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B2B Stories

Chamber accepting applications for local business awards

Augusta is home to a long list of great entrepreneurs and corporations, but the Augusta Metro Chamber of Commerce wants to narrow that list down to two. The Chamber is currently accepting applications for its 2021 Best in Business awards: Augusta’s Entrepreneur and Corporation of the Year. “Our members consistently share with us that recognition of outstanding businesses in our community is important to our continued economic growth,” says Sue Parr, the Chamber’s President and Chief Executive Officer. “We have great stories to tell and our annual Best in Business

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Augusta Business Daily Podcast

The Change Maker Podcast: Hodges Usry

Business is booming for filmmakers shooting in Augusta or living in Augusta. There are also some native Augusta filmmakers doing quite well in big cities, including Hodges Usry, who lives and works in Nashville. He sat down with Deke Copenhaver recently on the Change Maker Podcast shot at the Augusta Podcast studios on 7th Street in Augusta.

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B2B Stories

Keynote speakers discuss company culture at ABD Fall Expo

Company culture can make or break even the most financially successful organizations. Culture was the focus of the Augusta Business Daily Fall Expo, which was held on Thursday, Oct. 28 at The Space located on Greene Street. The event, titled Culture Shift, featured three keynote speakers who discussed various aspects of culture and how it can positively or negatively affect the success of an organization. The speakers were: Patrick Reynolds, President and Chief Executive Officer of CrossLink Consulting, Declan Scott, Director of Operations for The Collaborative Way and Darin Myers,

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B2B Stories

Negotiating tactics for a job

Robert Kelly, VP of several staffing companies will speak at 1:45 this afternoon on how negotiations are going now for employers and employees in this “Culture Shift”. To buy tickets day of go to www.abdexpo.com and type in adb50 as a coupon code. Here’s a preview.

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B2B Stories

Effects of bad culture

Patrick Reynolds of Cross Link Consulting will speak at 8:30 this morning and 3 this afternoon on the effects of a bad culture. Here is a preview. To buy tickets day of go to www.abdexpo.com and type in abd50 as a coupon code.

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B2B Stories

Communication and Culture

Click on Robbie King’s take on how communication affects culture. He’s speaking on Thursday. To save 50% go to www.abdexpo.com and type in abd50.

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