
Local business leaders to hold customer service workshop next week
Robbie King and Erik Smith want to help local businesses provide great customer service despite the numerous challenges employees face every day. King – founder of Lead Augusta and Smith, owner/operator of Chick-fil-A’s Grovetown location, will hold an event called Building a Culture of Exceptional Customer Service, a customer service workshop designed for local business leaders on Tuesday, Nov. 9 from 9 a.m. to noon at 930 Stevens Creek Road in the ABD boardroom. “We want them to get some fresh, actionable ideas that they can implement into their own








