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Local spa succumbs to staffing issues, plans to close

The local labor shortage has forced small business owners to find creative ways to hire and retain employees, including offering sign-on bonuses and remote work options. But some owners have decided to close their doors permanently.

Kim Kitts, the owner of Balanced Body Spa, recently announced on Facebook she is closing the business on April 26 after 16 years. Located at 2916 Professional Parkway in Augusta, the spa provides a variety of therapeutic massage services.

In the Facebook post, Kitts cited staffing issues as the reason the business is closing. ABD reached out to Balanced Body, but we were unable to speak with her.

Laurie Pratt, owner of Serenity Massage & Wellness Spa, LLC in Augusta, said she hasn’t experienced any staffing issues.

“I have seven therapists and could use another one,” Pratt said. “I was hoping to get one from her.”

A steady increase in business over the last year has kept her employees very busy.

“We’re booked out for five or six weeks on Saturdays,” Pratt said. “In 2021, I probably had the best year ever.”

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