Business Coaching

B2B Stories

Mondays with Rick: Beyond being the boss, what makes a good leader?

Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he examines the characteristics of a good leader. The interview has been edited for clarity and impact. ABD: What is the difference between being a boss, or manager, and being a leader? Rick: A leader earns authority whereas a boss is ordained authority – but that doesn’t make someone a good leader. The difference between a manager and a leader is that you manage things

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B2B Stories

Coach Darin: What is talent optimization?

Think how much easier hiring new employees would be if the process was an exact science. Well, in some respects, it already is. According to The Predictive Index, “Talent optimization” is “a four-part discipline that details what’s required for aligning your business strategy and your talent strategy” to attain desired business outcomes. At its core, talent optimization “is the collection, analysis, and application of people data.” Those four parts (or “aptitudes”) include: Diagnose Design Hire Inspire The objective, as Talent Management suggests, is a seamless alignment between strategy and hiring, so that “everyone

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B2B Stories

Mondays with Rick: School sports teach skills applicable to the workplace

Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he talks about the advantages of hiring people who played sports in school. The interview has been edited for clarity and impact. ABD: Although academics is often the focus of preparing for a career, some companies are finding that people who participated in sports in high school and/or college have valuable assets. Why is that? Rick: Sports and even marching band provide kids with the

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B2B Stories

Coach Darin: How to foster a culture of continuous learning

Talent acquisition and retention can be difficult for many businesses, even in the best of times. No doubt, these post-pandemic years have exacerbated HR challenges due to all kinds of fluctuations in the labor market and business landscape. Gone are the days, at least for the foreseeable future, in which employers have the luxury of sifting through hundreds of qualified resumes to handpick their next great hire. The good news is that current employment dynamics are compelling business owners to rethink the way they approach not just their HR, but

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B2B Stories

Oppenheimer: Lessons Learned from a Summer Blockbuster

This past weekend, my wife and I escaped the summer heat for a few hours and went to see the highly anticipated summer blockbuster movie, “Oppenheimer.” I had been anxiously anticipating seeing this movie since I had seen a preview months ago, and then reading reviews and interacting with others who had seen the movie only heightened my anticipation. Some of my anticipations came from my interest in how a great scientific feat is accomplished, as the movie chronicles, J. Robert Oppenheimer’s time leading the Los Alamos Laboratory efforts, otherwise

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B2B Stories

Mondays with Rick: Digital currency could help businesses but questions remain

Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he investigates the cryptocurrency issue and how it might affect businesses. The interview has been edited for clarity and impact. ABD: We’re hearing a lot about digital currency, or cryptocurrency as it’s often called. Some businesses already accept digital payments but that’s not the same as digital currency. What’s the difference between digital payments and digital currency? Rick: There’s a significant difference and it’s important

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B2B Stories

Coach Darin: A Great Employee Experience Can Lead to Greater Retention

We all know about the importance of a positive customer experience. Lately, word is spreading about the employee experience, defined by BetterUp as “the interactions an employee has with people, systems, policies, and the physical and virtual workspace.” How employees feel about the organization they work for, as well as their view of its impact on their careers and wellness, has become increasingly critical in terms of both recruitment and retention. How would you rate the employee experience (EX) at your company? Do employees feel positive about the organization? Do

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B2B Stories

Government contracts and financial management. Need to know more?

Who is the world’s largest customer? Our government. The federal government alone, typically purchases $400+ BILLION in goods and services, from light bulbs to PR, and from landscaping services to food products. Last year, over $100 billion in contracts were awarded to small businesses. Small business contracts are growing by 50% within the next two years. Is your business ready to reap some of those rewards? The UGA Small Business Development Center (SBDC) will present an online webinar with the 411 on what you’ll need to know on Wednesday, August

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B2B Stories

The retention wars are underway: are you well armed?

In this week’s edition of Augusta Business Daily’s “Mondays with Rick,” Gary Kauffman and I discussed the issue of retaining employees. We talked about how retention is critically important during times of tight job markets, such as those we have been experiencing in recent months and years. We had been expecting a little relief in the job market due to an anticipated recession, given the Federal Reserve’s increase of interest rates in the face of high inflation. However, recent economic data indicate an increasing likelihood of a “soft landing,” meaning

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B2B Stories

The thirteen “Cs” which define extraordinary leadership

Confidence, Consistency, Consideration, Courage, Charity, Competence, Compassion, Communication, Courtesy, Comedy, Curiosity, Creativity, and Collaboration put ordinary leaders in the extraordinary category.   Confidence. The best leaders have self-confidence unmarred by arrogance. Good examples in the military were Colin Powell and George Marshall. In industry, Tim Cook, CEO of Apple, in the media, Judy Woodruff, David Gergen, David Brooks, and Tom Friedman, in the CSRA, Shell Berry, CEO of the Community Foundation and Kim Evans, CEO of the Boys and Girls Clubs of Greater Augusta are among the best and brightest. Consistency.  Leaders

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