Business Coaching

B2B Podcasting

Clients drive business success

Beman Real Estate’s Principal, Davis Beman, shares his philosophy about building business and providing Return on Investment at ABD’s Business EXPO last month.

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B2B Stories

Mondays with Rick: Companies need creative employment solutions as Boomers retire

Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he talks about what the retirement of Baby Boomers might mean for businesses. The interview has been edited for clarity and impact. ABD: Have you noticed that the Baby Boomers are getting older? Rick: Yeah, every morning. I’m at the backend of that generation. ABD: The Baby Boom generation is generally listed as those born from 1946-64. About 10,000 of them retire every day, and

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B2B Podcasting

Re-designing on a budget

Amy Richardson sits down with interior designer, Laurie McRae, owner of Laurie McRae Interiors, to discuss design tips. McRae said there are many ways to affordably spruce up your business space and that a credentialed designer can make all the difference. Those interested in learning more can reach out to McRae at www.lauriemcrae.com or by calling (706) 863-5440.

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B2B Stories

Coach Darin: Watch out for blind spots in sales

Let’s assume your company employs one or more salespeople who are responsible for generating leads and closing deals. As talented as these sales professionals might be, some “blind spots” in sales always seem to crop up. It’s up to you and your team to beware of those blind spots and take action when they occur. Here are some tips: Don’t rush into the wrong type of sales. Occasions sometimes arise when the potential ROI of a sale is outweighed by the internal costs of production. As we have noted before,

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B2B Stories

Shaping the future of entrepreneur ecosystems

Editor’s note: As the founder and president of the clubhou.se, Eric Parker is one of the leading advocates for entrepreneurs in the CSRA. Like many businesses, ABD follows his work with great interest because of its positive impact. Parker recently traveled to Washington, D.C., along with 80 other leaders in the field of entrepreneurial support. The ground is shifting for entrepreneur support in America. When Grace and I co-founded our nonprofit over a decade ago, entrepreneurship was in a steady 40-year decline in our country. However, the landscape has changed

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ABD Extra

Economic Update: Grovetown Growth

Just as Dana Lynn McIntyre reported last Friday, Coach Dave Holdeman from The Alternative Board of the CSRA and Augusta Business Daily publisher, Neil Gordon talk about Palmetto Industries’ groundbreaking at Horizon South Industrial Park and what that means for local employment. Gordon and Coach Dave also congratulate a local business owner on her retirement and reflect on the importance of exceeding customer expectations. Be sure to learn the latest on all this and more in the economic update of the week!

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ABD Extra

Mondays with Rick: Internships – Everyone wins!

In one of my most recent columns on economic development, I stressed that workforce availability and development have become the number one criterion for companies in deciding where to locate their facilities. Therefore, there is probably nothing more important to the CSRA’s economic development than building and developing its workforce. While attracting a workforce from outside of the area is a key component of workforce development, the most important aspect of building a strong workforce comes from developing and retaining the talent that already resides in the area. While education,

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B2B Stories

Mondays with Rick: Success is in the Eye of the Beholder

Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he gives advice on how entrepreneurs and small business owners can determine success. The interview has been edited for clarity and impact. ABD: The definition of success is often an elusive term when it comes to operating a small business. How can an entrepreneur or business owner define success? Rick: The first step is viability – have you created an ongoing concern? Until you reach

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B2B Stories

Coach Darin: Why exceeding customer expectations is just good business

Customer service as a whole, has taken a substantial hit since 2020. Throughout the pandemic, customers were primarily willing to overlook the often-bumpy service they received, as everyone at that time understood the stressors in the marketplace. Businesses were understaffed. Employees were exhausted. There were supply chain issues. So, yes, the public was rather forgiving of less-than-ideal customer service. We are now mid-2023, and most businesses have rebounded to some semblance of balance and normalcy. Still, all indications point to a continuing drop in overall customer satisfaction. The American Customer

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B2B Stories

Business Institute covers the basics for success

Want to reach more customers, get the latest scoop on social media strategies, or how to brand your business? The Columbia County Chamber of Commerce is offering the “Business Institute,” a series of workshops to provide members and the business community with resources to help them be successful. “It’s an opportunity for us to bring in someone to speak to our Chamber members, mostly for smaller businesses, for them to learn new skills, learn about hot topics for the year, or maybe touch on problem areas that small businesses might

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