
Mondays with Rick: Use your pain points for new business opportunities
Dr. Rick Franza, Professor of Management at the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he talks about how and when to take advantage of business opportunities. The interview has been edited for clarity and impact. ABD: Several weeks ago, we talked about the importance of innovation in business success, but often, innovation involves taking advantage of new opportunities. What should we view as opportunities? Rick: Author, Clayton Christensen, who developed the idea of “disruptive innovation,” said that business opportunities








