
Mondays with Rick: Learning from the business model of The Masters
Dr. Rick Franza, Dean of the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he considers what local businesses can learn from The Masters business model. The interview has been edited for clarity and impact. ABD: Anyone who has attended an event at Augusta National during Masters Week knows it’s an amazing experience. What are some things The Masters does well? Rick: What we talk about in companies are the front room that faces the customer and the back room