B2B Stories

Recently, longtime Augustan Jeff Annis sold his decades old Advanced Services for Pest Control Company to one of the big, regional players in their space. His mom started the company and although a couple of his children worked in the business, there was not a succession plan for family to “step in”. What will the Weinbergers and the Busbys and the Mulherins and so many other excellent, legacy companies in the CSRA do when the time is right to sell? Local business coach Darin Myers says looking outside the family

Several construction workers are clearing debris and working on the inside and the drive-thru of a familiar bank location at 375 Furys Ferry Road in Martinez. Pinnacle Bank, which is headquartered in Elberton, Georgia is opening its first branch in Metro Augusta in the coming months. Originally, the location was a First Bank of Georgia branch, which became a State Bank & Trust, which was then sold to Cadence Bank. Cadence Bank closed the Furys Ferry Road location, but still has other branches in the CSRA. Elberton is in the

No business wants to get a bad review for its products or services. However, since it’s impossible to please all customers all the time, the likelihood of encountering dissatisfied customer reviews online is high. But businesses that respond adroitly, with a professional tone and determination to succeed, can weather these negative reviews and even win over other potential customers. The key is learning how to respond in ways that acknowledge a customer’s issues and demonstrate to everyone online that you take customer concerns seriously. Here are five tips on handling