Darin Myers

Darin Myers

Coach Darin: Your employees may be your biggest security risk

Social engineering is a hacking approach in which cybercriminals exploit human nature, psychology, curiosity, and ignorance to manipulate unsuspecting individuals into clicking on something harmful. Once the trap is set and a user opens a document embedded with malicious code or maybe enters login credentials to the company bank account, the damage is almost impossible to stop. A virus spreads through the network. A financial account is emptied. Your entire organization comes to a screeching halt due to ransomware. No matter how the cyberthreat manifests, it is always very-very bad

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Darin Myers

Coach Darin: 5 cybersecurity myths you need to debunk

Years of warnings about new types of cyberattacks might have hardened us to the real threat still lurking out there. Certain myths about cybersecurity persist among some small business owners and CEOs—myths that, left unchallenged, can wreak havoc on a business’s operations and reputation. Here are common cybersecurity myths that need debunking: Cybersecurity is IT’s responsibility, not mine. Safeguarding the use of all business-related electronic devices falls under the purview of a company’s IT department. Does that mean your IT team is left to handle any and all cyber threats

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Darin Myers

Coach Darin Myers: How Ethical Is Your Hiring Process?

So, you’re a business owner and you are pretty confident that your hiring process is both sound and ethical. After all, organizations today are bound by numerous laws and regulations that help ensure fairness throughout the talent acquisition process and help prevent discrimination in the workplace. But do those rules go far enough in guaranteeing a fair and ethical playing field? The short answer is, probably not. The Equal Employment Opportunity Commission (EEOC) enforces a wide range of federal laws prohibiting employment discrimination based on factors like race, color, religion,

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Darin Myers

Coach Darin Myers: The 4 Most Common Ethics Mistakes Made by Business Leaders

Most business leaders regard themselves as ethical individuals, particularly when it comes to running a business that values integrity above all else. At the same time, even the most conscientious CEO or business owner can sometimes fall prey to common business ethics missteps. That’s why maintaining awareness of potential ethical mistakes and rectifying any that come up is so crucially important. “Leaders who choose to do what’s right in the face of mistakes lay the foundation for future success,” notes Andrew Gonzales, a Hazard Mitigation Specialist, adding that leadership “is not

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Darin Myers

Is Being an Ethical Business Leader Really That Hard?

Business ethics is a tricky topic. First, very few owners or executives, even when acting outside of morality norms, actually believe they are conducting themselves unethically. To them, when faced with ethical ambiguity, they have been forced to make “some hard choices.” But does labeling an ethical challenge as difficult relieve the decision-maker of culpability in its aftermath? Hard to say, but what is clear is that business ethics is a great big grey area in which morality is almost always in the eye of the beholder. And that is

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Darin Myers

Coach Darin: Business success: Why having an accountability partner is key

In my time working with business owners, I’ve found out that in general, a common theme is facing challenges and key decision-making alone. On the other hand, I have also found entrepreneurs who have managed to make this journey easier and fun. Their secret? Oftentimes, having the support of an accountability partner made the difference between successfully moving forward or simply going broke. Here are 5 reasons why it’s crucial to have an accountability partner to support you on your journey as a business owner. 1. Motivation The journey of

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Darin Myers

Coach Darin: Pivot to win it

Ask a dozen top experts about the economy and you will likely receive 12 differing opinions on where we are headed and the market factors that are driving us there. While knowledge is certainly power, the opinions of even the brightest industry insiders are still speculative. So, it is important to look beyond forecasts and conjecture to something far more essential to the health and longevity of your business. One of the most effective approaches for navigating challenges and uncertainty in any economy is to embrace and foster adaptability throughout

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Darin Myers

Coach Darin: Finding a balance between agility and planning

For many CEOs and business owners, there’s a delicate balancing act between maintaining an agile approach to leadership and adhering to the goals of a business plan. Agility encompasses the need to stay flexible in the face of ever-changing market conditions. A business plan marks the organization’s best efforts to set an agreed-upon goal and the ways in which to achieve that goal over an established period of time. At first blush, these may appear to be contradictory processes. However, savvy business leaders find a way to balance agility and

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Darin Myers

Coach Darin: Unlearning conformity: How to overhaul old business paradigms

Industry is evolving at a record pace, particularly in the post-pandemic era. While COVID lockdowns and shutdowns temporarily changed the way businesses operated and employees engaged, today’s profound advancements far surpass what most of us could have anticipated during those dark days of 2020. One of the most notable shifts since then of course, has been the massive explosion of AI applications and other noteworthy automations. But that’s not all. We hire differently now. We purchase differently now. We plan differently now. Most would argue that we do these things

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Darin Myers

Coach Darin: How to be an agile leader

It’s altogether likely that business conditions in 2024 will be at least as tumultuous and unpredictable as they were in 2023. For that reason alone, it’s important to begin the process by which you become an agile business leader or improve on your current agile leadership skills. The times demand it. Here are tips to keep in mind for your agile leadership journey: Look for new opportunities. Business agility is valuable insofar as leaders have the capacity and inclination to jump at new opportunities as they arise. In the New

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Darin Myers

Coach Darin: Goal setting tips for your remote work team

Is there any difference between setting goals for your on-site team and your remote workforce? Certainly, there are striking familiarities. For example, whether employees work in-house or are remotely located, it’s vital that their goals are aligned in some ways with the company’s broader vision and mission. Employees in a physical setting or in their home offices are generally more motivated to achieve goals when they understand how their efforts fit into the company’s growth and purpose. On the other hand, as ZDNet points out, for some remote workers, previous

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Darin Myers

Coach Darin: Sales pitch problems and how to solve them

A drawn-out sales process can be the downfall of an otherwise healthy business – or at the very least, a huge drain on efficiency and profitability. Slow sales cycles are more expensive than their streamlined counterparts and profoundly impact the cash flow and financial stability of the company due to the delayed influx of sales dollars. Eager customers who find themselves trapped in a slow sales process often lose interest and perhaps, look to even higher-priced or lower-quality competitors to fulfill their needs. Even if a drawn-out deal does eventually

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Darin Myers

Coach Darin: How to apply brand ambassadors to your business

User-generated content (UGC) is an increasingly trendy approach to marketing that can wield some remarkable results. UGC refers to content, usually, social media posts that feature messaging, images, videos, or product reviews created by individual users or special endorsers often referred to as brand ambassadors. Target audiences find user-generated content fosters connection among users due to its implied authenticity, candor, and an often-refreshing dose of creativity. And it works. Many businesses spent years trying to convince customers to leave them positive Google or Facebook reviews, but the advancement of UGC

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Darin Myers

Coach Darin: How to cultivate a “goal-focused” CEO mindset

The coming of a new year is the best time to re-think the past year’s professional and personal goals and start cultivating new goals for the weeks and months ahead. Of necessity, this means tearing yourself away from day-to-day operations and thinking more in terms of long-range strategy. Why is this important? Aligning your personal goals with those of your organization “bolsters employee morale, demonstrating that their leader shares the company’s aspirations,” notes Success Consciousness. This can build trust and bolster employee engagement. At the same time, it’s vital that business

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Darin Myers

3 surprising trends that will change the way you run your business

There has been a lot of talk lately about Artificial Intelligence and how it is poised to change how nearly every business owner runs and grows their company. And it’s happening. The introduction of ChatGPT has expanded curiosity into artificial intelligence and ignited interest in how to best leverage the tool in everyday business operations. It is by all accounts pretty impressive stuff. Even the big dogs like Google and Microsoft are adding the technology to their platforms and browsers. While AI is expected to quickly impact nearly everything we

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Darin Myers

Coach Darin: 5 “must have” elements of a strategic plan

Deciding to “stay in place” is not a viable option for most businesses. Marketplace conditions are always in flux, and customer needs and preferences frequently change over time, so business leaders need to engage in effective and realistic strategic planning. While a full-fledged strategic plan can take many shapes, certain key elements should always be included. This helps ensure the plan occupies a meaningful place within the organization, rather than ending up as yet another document left forgotten on a shelf. As you put together your strategic plan, don’t try

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Darin Myers

Coach Darin: 5 tips for building a long-term sales strategy

Any hard-working salesperson can tell you closing a sale is their ultimate goal. Short-term sale strategies emphasize the value of a clean, efficient transaction with a customer, particularly those that come to a successful (and profitable) conclusion. But since virtually all organizations depend upon sales for their livelihood, it’s crucial to come up with a sales strategy that takes the “long view”—not just what happens in sales today and tomorrow, but one year, two years, even five years from now. Does your company have a viable long-term sales strategy? If

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Darin Myers

Coach Darin: The future of remote work

In case there’s any doubt, some statistics on the state of remote work in the U.S. should clear things up. According to the Upwork Future Workforce Pulse Report, “The number of remote workers in the next five years is expected to be double what it was before COVID-19.” What’s more, the report states, more than 36 million Americans will work remotely by the year 2025. Clearly, remote work is here to stay. But what does the future of remote work look like? A different approach to recruitment While hiring remote workers is

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Darin Myers

Coach Darin: Strategies for success in the emerging global economy

The business sector continues to evolve into one of increased worldwide interconnectedness. Though there are arguably both positive and negative impacts of this dynamic, globalization provides many opportunities for SMBs, including increased market access and cost-savings from an expansive range of supply chain options. Perhaps on a more humanitarian note, globalization has also improved the standard of living in many countries and communities throughout the world. The overall impact of globalization really depends on the nature of a business and its industry; but suffice to say that every organization is

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Darin Myers

Coach Darin: Tips on future-proofing your business

No one can say with certainty what the future of business holds—except that change remains a constant. And because marketplace conditions are always in flux, it’s vital that business leaders keep a close eye on future trends and predictions. Being prepared for different eventualities is a lot better than merely hoping to keep up with change. Here are tips on action steps to help future-proof your business: Search for and pinpoint risk. No matter how financially secure a business may be, risks and threats loom around the corner. One example of business

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Darin Myers

Coach Darin: Unlocking Success: The power of a clear vision in business

During our working session with a TAB member, we had an interesting conversation about the importance of having a clear vision for the company. I would like to share some of our findings and explain why having a clear vision should be the starting point for any successful team or organization. Vision sets the course: A company’s vision outlines the course that should be taken and what it aims to achieve on its journey. The destination doesn’t have to be solely related to economic success; it can also be about

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Darin Myers

Coach Darin: 3 easy ways to build a more sustainable supply chain

Green is in. Intentional business owners are continuing to implement innovative ways for their companies to leave less of a negative impact on the environment. While green trends have been building for decades, only now are we seeing an almost ubiquitous commitment to eco-friendly solutions and sustainable business practices. So, while many organizations are lessening their own output of waste, emissions, and carbon footprint, they are now also expecting the same approach to sustainability throughout their supply chains. Supply chain sustainability requires a comprehensive evaluation of suppliers’ sourcing, production, and

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Darin Myers

Coach Darin: Happy employees, happy business: Boosting morale

Employee morale has a massive impact on the overall success of your business. When employees are happy, engaged, and thriving they are more productive, less likely to call in sick, and much less apt to quit their jobs. According to a recent Gallup poll, “highly engaged business units realize an 81% difference in absenteeism and a 14% difference in productivity.” Quantitative data is important in understanding employee morale and workplace wellness dynamics. Many business owners mistakenly assess their employee morale on a feeling or general sense of their team’s perceived well-being

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Darin Myers

Coach Darin: Communication Lightbulb: Leadership transparency builds trust

Business leadership transparency is an approach to organizational communication that is characterized by the candid sharing of information, insight into decision-making processes, and conveying high-level issues that affect employees and other key stakeholders within an organization. Transparent leaders foster a company culture that values a free-flowing exchange of ideas, empowers the entire team to make well-informed decisions, and provides greater opportunities for teams to be more innovative and better contributors to the success of the business. A recent employment study reports that 40% of managers believe their leaders are very

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Darin Myers

Coach Darin Myers: Presentation Preparation

PowerPoint is a key communication tool for businesses today. The presentation platform is a versatile tool that allows users to create slide decks and readily share information in a cohesive, packaged way. It is estimated that there are more than 500 million global PowerPoint users and 30 million PowerPoint presentations created daily. While PowerPoint is certainly ubiquitous, using the platform might actually harm your brand more than it helps it. You see, the not-so-well-kept secret about PowerPoint is that a lot of presentations look pretty rough and almost embarrassingly unprofessional.

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Darin Myers

Coach Darin: 5 ways to build a green workplace

It’s one thing to say you want to lead a “green” business. Making sure your workplace adheres to eco-friendly standards to achieve that goal can be another thing entirely. Savvy CEOs and business owners have long recognized the inherent value in adapting their products or services to meet consumer demand for sustainable offerings. These same leaders may not always recognize that building a green workplace is part and parcel of the entire organizational strategy. The benefits of going green in the workplace are tangible. “Businesses might enjoy tax breaks that come with

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Darin Myers

Coach Darin: Leverage internal communications to boost retention

What are the most effective ways to retain valued employees? Experts point to workplace culture, the quality of pay and benefits, and/or opportunities for advancement within the organization. All these are compelling elements, but what may be missing—and is perhaps just as significant a factor—is how well business leaders communicate with their teams. Ongoing internal communications help keep employees informed about company and industry news, but also enable them to feel more comfortable speaking up on issues that affect their job performance. Done correctly, business communications can clarify strategy and

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Darin Myers

Coach Darin: 5 ways to better lead your business

One of the most important and effective drivers of business leadership success is intentionality. For a business owner, intentionality refers to having a clear purpose, a well-defined plan, and a comprehensive infrastructure in place for not just running the organization, but also creating a prosperous business and a thriving company culture. Many business owners conflate the concepts of running their businesses and leading their businesses. But the two are actually different – albeit interdependent – goals that require very different efforts. Knowing how to run a business is certainly crucial,

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Darin Myers

Coach Darin: How to be a better, stronger leader

Leaders with a forceful vision and presence are in great demand these days. With the global marketplace in a state of continuing flux, businesses need talented individuals who understand the power (and occasional pitfalls) of leadership. Are you satisfied with the quality of your own leadership? Or is there room for improvement, so you can better serve your various stakeholders? The potential benefits of strong leadership make the effort well worthwhile: Deeper employee engagement A boost in morale and productivity More consistent team results The capacity to promote from within

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Darin Myers

Coach Darin: Not your father’s business leadership

Today’s business leaders bear little resemblance to the top brass of yesteryear. Business leadership has evolved significantly over the last 50 years, driven in large part by changes in technology and societal values. Business owners, who in the 1970’s were mostly middle-aged men, tended to run their companies with a top-down leadership approach. This autocratic management style was characterized by a dominant chain of command, limited employee empowerment, and almost non-existent transparency. While perhaps standard operating procedure back in the Disco Decade, today the dynamic feels heavy-handed, unmotivating, and maybe

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Darin Myers

4 Leadership Styles in the CSRA

Depending on who you ask, there may be as many leadership styles as there are leaders in business, government, the entertainment industry, and so on. However, certain leadership traits are encountered most frequently in the workplace, and most CEOs, owners, and business leaders fall within this grouping. The four most common styles are: Autocratic Democratic Laissez-faire Transformational Each of these styles goes by several different names, but it’s likely that you and your fellow leaders will recognize the qualities inherent in each. Let’s take a look: Autocratic (or Authoritarian) Leadership

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Darin Myers

Coach Darin: 5 tips for optimizing your search for talent

In the feverish hunt for qualified job applicants, businesses sometimes rush through the hiring process and miss out on some promising candidates. By optimizing your recruitment practices, you can significantly enhance the efforts of your team to do everything possible to attract and retain the workers you want. Why is this so important? Think of the time and resources you might save by streamlining the way people get hired within your organization. Here are suggestions on how to make time-to-hire more efficient, and lead the way to qualified job applicants:

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Darin Myers

Coach Darin: Humanizing your online presence

It is a bit of a paradox. Businesses – that are run by humans, employee humans, and sell to humans – often struggle to present their brands in a humanized way online. Perhaps, it is these businesses’ attempts to be universally accepted. Or their misguided desire to sound like they fit properly into the box of their industry. Regardless of their intention, neutral and mechanical branding is increasingly ineffective in today’s digital world. Businesses that humanize their online presence are better able to expand brand recognition and distinction, customer loyalty,

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B2B Stories

Coach Darin: What is talent optimization?

Think how much easier hiring new employees would be if the process was an exact science. Well, in some respects, it already is. According to The Predictive Index, “Talent optimization” is “a four-part discipline that details what’s required for aligning your business strategy and your talent strategy” to attain desired business outcomes. At its core, talent optimization “is the collection, analysis, and application of people data.” Those four parts (or “aptitudes”) include: Diagnose Design Hire Inspire The objective, as Talent Management suggests, is a seamless alignment between strategy and hiring, so that “everyone

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B2B Stories

Coach Darin: How to foster a culture of continuous learning

Talent acquisition and retention can be difficult for many businesses, even in the best of times. No doubt, these post-pandemic years have exacerbated HR challenges due to all kinds of fluctuations in the labor market and business landscape. Gone are the days, at least for the foreseeable future, in which employers have the luxury of sifting through hundreds of qualified resumes to handpick their next great hire. The good news is that current employment dynamics are compelling business owners to rethink the way they approach not just their HR, but

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B2B Stories

Coach Darin: A Great Employee Experience Can Lead to Greater Retention

We all know about the importance of a positive customer experience. Lately, word is spreading about the employee experience, defined by BetterUp as “the interactions an employee has with people, systems, policies, and the physical and virtual workspace.” How employees feel about the organization they work for, as well as their view of its impact on their careers and wellness, has become increasingly critical in terms of both recruitment and retention. How would you rate the employee experience (EX) at your company? Do employees feel positive about the organization? Do

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Business Coaching

Coach Darin: Employee Experience Design: If you build it, they will come

A new employment trend has emerged over the last few years that is substantially changing the way businesses interact with and inspire their employees. In response to the pandemic-induced disengaged workforce, business owners had to rethink their approach to employee acquisition, engagement, and retention. As labor dynamics like The Great Resignation and Quiet Quitting made headlines and rattled businesses, many organizations recognized the need to do things differently to attract and retain the talent they need. The time was right to embrace Employee Experience (EX) Design. EX design is the

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Business Coaching

Coach Darin: What can predictive analytics do for your business?

Every business (yours included) generates a lot of data. Every customer interaction, sale, and follow-up report produces information of great potential use to the organization. The key is harnessing all that data and using it to your company’s advantage. This process is often referred to as predictive analysis. According to the Harvard Business Review, predictive analytics is “the use of data to predict future trends and events,” and leveraging “historical data to forecast potential scenarios that can help drive strategic decisions.” In other words, the information your company generates today (and the proper

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Business Coaching

Coach Darin: Leverage AI to grow your business

Artificial intelligence. What once felt wildly futuristic has suddenly become mainstream and is growing more ubiquitous by the minute. You are likely already interacting with AI, even if you are not completely aware of it. When your text message autocorrects itself or when you apply facial recognition to log into applications on your smartphone. When you enhance that selfie with a little photo editing before you post it to social media. When your music streaming service recommends a new song it thinks you might like. When you interact with a

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Business Coaching

Coach Darin: Leverage AI to grow your business

These days, nothing seems more topical than AI (Artificial Intelligence). With the much-ballyhooed advent of ChatGTP, business owners and CEOs are examining new ways in which AI can help increase efficiency, streamline operations, and grow their businesses. What exactly is AI? According to Wharton Online, AI “refers to the ability of machines to learn and make decisions based on data and analytics.” For many businesses, automation based on artificial intelligence is the starting point for incorporating more AI into their operations. Built-in processes that rely upon repetition and timing benefit significantly through the application

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B2B Stories

Coach Dave Holdeman: The lifeblood of your business

David Holdeman (Coach Dave) has more than 30 years of experience running or partnering in various service businesses. He is the co-owner of the local TAB (The Alternative Board) franchise, specializing in helping small and medium-sized businesses run more efficiently. TAB is a peer-to-peer advisory board helping business owners work through opportunities and issues. For more info, email david@tabcsra.com. Your sales team is the lifeblood of your business. They are your most accessible brand ambassadors and are often, the only points of contact with your customers. They are the people

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Business Coaching

Coach Darin Myers: When your sales process is way too long and how to fix it

A drawn-out sales process can be the downfall of an otherwise healthy business – or at the very least, a huge drain on efficiency and profitability. Slow sales cycles are more expensive than their streamlined counterparts and profoundly impact the cash flow and financial stability of the company due to the delayed influx of sales dollars. Eager customers who find themselves trapped in a slow sales process often lose interest and perhaps look to even higher-priced or lower-quality competitors to fulfill their needs. Even if a drawn-out deal does eventually

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B2B Stories

Coach Darin: Watch out for blind spots in sales

Let’s assume your company employs one or more salespeople who are responsible for generating leads and closing deals. As talented as these sales professionals might be, some “blind spots” in sales always seem to crop up. It’s up to you and your team to beware of those blind spots and take action when they occur. Here are some tips: Don’t rush into the wrong type of sales. Occasions sometimes arise when the potential ROI of a sale is outweighed by the internal costs of production. As we have noted before,

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B2B Stories

Coach Darin: Why exceeding customer expectations is just good business

Customer service as a whole, has taken a substantial hit since 2020. Throughout the pandemic, customers were primarily willing to overlook the often-bumpy service they received, as everyone at that time understood the stressors in the marketplace. Businesses were understaffed. Employees were exhausted. There were supply chain issues. So, yes, the public was rather forgiving of less-than-ideal customer service. We are now mid-2023, and most businesses have rebounded to some semblance of balance and normalcy. Still, all indications point to a continuing drop in overall customer satisfaction. The American Customer

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B2B Stories

Coach Darin: Which technology strategy is most effective for your remote team?

If, like many businesses these days, you employ a cadre of remote workers, it’s imperative to do all you can to support their offsite efforts. That means, providing the best technology available so they can achieve maximum output and productivity. For example, tools like group chat and management software “help keep team members accountable and ensure deadlines are being met,” said Phil Spensieri, TAB Facilitator, adding, “Production often comes down to the tools you give your employees.” Some obstacles occasionally crop up around a remote workforce. Key IT challenges include keeping technology

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Darin Myers

Coach Darin: Seven things even your best employees hate

The employment market has been brutal for most companies and industries at large. While job seekers are certainly also experiencing employment volatility, it still appears that in many ways, the workforce is still holding the best hand in the high-stakes game of acquisition and retention. According to the U.S. Bureau of Labor Statistics, every month between July and November of 2022, more than 4 million American workers quit their jobs. Do the math; that’s over 24 million resignations in just six months. While those numbers have improved somewhat in 2023,

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Darin Myers

Coach Darin: How employee learning and development can boost retention

The ideal employee is an individual who works hard, acts on their own initiative, seeks to be a high-quality team player, and wishes to grow in their career. If you have employees who fit this description, it’s a good bet they would welcome new opportunities to learn and develop their existing skills. As we have noted before, “Employees who see a potential upward career path within your company are more likely to feel engaged than those who see their job as a dead end.” That’s why it’s so important to actively sponsor

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Darin Myers

Coach Darin: When is it time to fire an employee?

Terminating an employee is never fun. Even for the most polished and seasoned business owner, the process of letting someone go is almost universally stressful, unpleasant, and emotionally challenging. Nobody wants to be the bearer of bad news or the person that squashes someone’s career goals, but as the leader of your organization, it is imperative that you lean on objectivity to guide you in the firing process. Telltales of an Unsustainable Employee While no two situations are identical, there are common signs that a worker just might not be

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Business Coaching

Coach Darin: How to tackle skills gaps in the workplace

Finding the right candidates for your open positions is hard enough, given current labor conditions. The challenge becomes more pressing when you hire a talented individual, only to find out they lack some mission-critical skills needed for continued productivity. That’s where the notorious “skills gap” comes into play. The term is pretty much self-explanatory. When workers lack the relevant skills, businesses face some serious problems. According to the Fellow Blog, a skills gap “is often signaled by a productivity loss, a loss in morale, higher turnover rates, a lack of problem-solving abilities,

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Business Coaching

Coach Darin: How to tackle skills gaps in the workplace

Finding the right candidates for your open positions is hard enough, given current labor conditions. The challenge becomes more pressing when you hire a talented individual, only to find out they lack some mission-critical skills needed for continued productivity. That’s where the notorious “skills gap” comes into play. The term is pretty much self-explanatory. When workers lack the relevant skills, businesses face some serious problems. According to the Fellow Blog, a skills gap “is often signaled by a productivity loss, a loss in morale, higher turnover rates, a lack of problem-solving abilities,

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Darin Myers

Coach Darin: Workplace collaboration: A secret to success

Collaboration. It seems like such an easy concept to grasp and embrace, particularly as it pertains to the teamwork required to run and grow a successful company. But then why do so many business owners, leadership teams and organizations struggle to foster a culture of collaboration? Is working together in an orchestrated effort really that hard? Well, it sure can be. And the reasons are many. For instance, organizations with a hybrid working model are particularly vulnerable to poor collaboration, as WFH employees and office workers are partitioned by distance,

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Darin Myers

Coach Darin: How leaders can boost employee and productivity

These days, business leaders are more focused than ever on finding ways to promote employee engagement and productivity. Although circumstances differ from one business to another, certain key principles apply in most cases. An effective starting point is looking closely at exactly how things get done within your organization. There’s far more complexity than ever before (with respect to innovations in technology, processes, and produces), so it’s increasingly critical that you do all you can to help employees do their jobs. Find time to step back and evaluate how things get done

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Darin Myers

Coach Darin: 7 Ways to Create a Culture of Engagement in Your Business

It’s no big surprise that employee engagement is critical to the productivity and long-term success of your business. What might be shocking though is how often engagement is overlooked, even by those organizations committed to fostering a positive company culture. Culture and engagement are not synonymous. Culture is an environment of shared values, goals, and behaviors that distinguish an organization and sets the bar for how things get done. Engagement refers to the level of employee activity and commitment to their work and the success of the organization as a

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Darin Myers

Coach Darin: Create a culture of health and wellness in your business

Today’s employees have elevated expectations of their workplace environments. Long gone are the days of mindlessly clocking in and out from an unsatisfying, sterile, and disengaging job. Employees want more. They want to feel valued. They want to be rewarded for a job well done. But perhaps most of all, they want to work for a business that supports their overall health and wellness. Business owners are quickly stepping up to the plate to accommodate the evolving preferences of the modern employee, and not just for altruistic reasons. Companies that

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Darin Myers

Coach Darin: 3 surprising trends that will change the way you run your business

There have been a lot of talks lately about Artificial Intelligence and how it is poised to change how nearly every business owner runs and grows their company. And it’s already happening. The introduction of ChatGPT and GPT-4 has expanded curiosity into artificial intelligence and ignited interest into how to best leverage the tool in everyday business operations. It is by all accounts pretty impressive stuff. Even big dogs like Google and Microsoft are adding the technology to their platforms and browsers. While AI is expected to quickly impact nearly

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Darin Myers

Coach David: 3 smart ways to build a healthy work environment

Fostering wellness in the workplace is just good business. Employees who feel respected, safe, and mentally healthy perform higher, are more satisfied with their jobs, and are substantially less likely to resign than those who feel undervalued, stressed, or burned out. It makes sense, particularly within the current labor market. The labor pool is much savvier than they were just a few short years ago. They value themselves and their time more. They feel a sense of control related to their jobs that were mostly lacking before the pandemic. And

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Darin Myers

Coach Darin: Happy employees, happy business: Boosting morale

Employee morale has a massive impact on the overall success of your business. When employees are happy, engaged, and thriving they are more productive, less likely to call in sick, and much less apt to quit their jobs. According to a recent Gallup poll, “highly engaged business units realize an 81% difference in absenteeism and a 14% difference in productivity.” Quantitative data is important in understanding employee morale and workplace wellness dynamics. Many business owners mistakenly assess their employee morale on a feeling or general sense of their team’s perceived well-being

Read More »
Darin Myers

Coach Darin: Remote Work: Where We Were, Where We Are, and Where We’re Headed

Working remotely has been a part of our lives since the beginning of human existence. It started with the hunters and gatherers. Even as late as the 1800’s, most business owners ran their services from their own homes. But then came the industrial revolution, which transplanted the bulk of the labor market to factories, offices, or other places of business for more than a century. It really wasn’t until the 1990’s that the Work from Home (WFH) employment model started popping up again as a desirable employment model and a

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Darin Myers

Free Access: Coach Darin: Top ten reasons that marketing can fail

Editor’s note: You can DIY marketing and plunder your way through mistakes or turn to an expert and get it right the first time. 1. Trying to expand product offerings and reaching multiple markets at the same time. There are many reasons your marketing is not working. Most companies begin by offering a limited product or service line to a target audience. Growth can come by expanding the number of offerings to your existing clientele or expanding the number of markets you approach with your current offerings. Problems arise when

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Darin Myers

Free Access: Coach Darin: Build your brand

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small to medium-sized business operators. Branding

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Darin Myers

Free Access: Coach Darin: Improve Online Traffic

Editor’s Note: Think of your website as your online business card. People need to know who you are and what you do if they are going to hire you or buy your products or services. A great website is an excellent marketing tool that can be used to attract potential leads and customers. There are several excellent web designers in the CSRA from ABD’s partner, Alive Media to local ad agencies and higher-end creative firms like Wier Stewart, Kruhu, and more. Here are some best practices to consider:  Speed up

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Darin Myers

Free Access: Coach Darin: Handling a bad review

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. He also has a family business in Augusta, focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. No

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Darin Myers

Free Access: Coach Darin: Is your company process on point?

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. He also has a family business in Augusta, focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. There

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Darin Myers

Free Access: Coach Darin: 3 ways to improve employee retention

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. He also has a family business in Augusta, focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. It

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Darin Myers

Free Access: Coach Darin: Firing up the sales team the right way!

Yesterday, Dr. Rick Franza had a timely column about the Bulldog mentality and Coach Kirby Smart’s strategy to guide UGA to back-to-back National Championships. That same camaraderie and enthusiasm can build winning business teams. Whether your company is in the first quarter or the fourth quarter, Coach Darin Myers takes the concept a step further with some x’s and o’s for building a winning sales team. Value sales team behaviors over results. Of course, you want salespeople to successfully complete sales, but other behaviors are almost equally important, pursuing quality

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Darin Myers

Free Access: It’s a new year! Time to make your business stronger

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Now

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Darin Myers

Free Access: Resolve to be better at time management

You are a hardworking business owner who is consistently stressed about time. You end each day reflecting on all those tasks and activities that you didn’t check off your tick list. Darn. You should have called that vendor to negotiate a better price. You forgot to review the marketing calendar that you promised to approve. You completely missed an important scheduled meeting with your distribution manager. And that was just today. Important tasks and activities are being dropped regularly. But who can blame you? You are just one business owner

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Darin Myers

Free Access: 5 cost-cutting tips for the new year

In 2023, businesses will continue to adapt to changing conditions in the global marketplace. But as much as things change, certain operational fundamentals remain the same. Key among those fundamentals is the need to cut expenses wherever possible without compromising customer satisfaction and the quality of products or services offered. There are numerous ways to reduce costs that can drain a small business of opportunities for growth. Here are valuable cost-savings tips to keep in mind: 1. Look at your “geographic income statement.” During the pandemic, many businesses made the

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Darin Myers

Free Access: Tips for setting effective KPIs

There are many principles for running a strong, thriving business. Key among these guidelines is this: What can be measured should be measured. The data compiled for key business metrics can, as we have said before, “say a lot about what you’re doing right and where your best efforts are falling short.” No CEO or business owner should ever ignore or neglect the information available through KPIs (Key Performance Indicators). According to Investopedia, the most commonly used KPIs include: Revenue growth Revenue per client Profit margin Client retention rate Customer

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Darin Myers

Free Access: Financial reports every business needs

For the smooth running of a small business, no paperwork may be more essential than financial reports. These documents inform business owners and CEOs about the success or lack of success in past business activities, while also painting a fairly reliable picture of what lies ahead. Some business leaders believe that their finance staff is better equipped to handle these matters, so they opt for a hands-off approach. As Bob Haines, President at TAB Treasure Valley, Idaho, notes, this is not the best approach to managing financial resources within the

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Darin Myers

Free Access: 5 ways to show customer appreciation at the holidays – and all year

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. While

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Darin Myers

Free Access: Customer service hacks that will keep them coming back

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Great

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Darin Myers

Free Access: How social media can drive product innovation

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. The

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Darin Myers

Free Access: Tips on building a great company culture

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. There

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Darin Myers

Free Access: Top tips for recession-proofing your business

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. There

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Darin Myers

Free Access: Getting to know your employees can help your business thrive

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Successful

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Darin Myers

Free Access: Maintain an active LinkedIn presence in just minutes per day

Darin Myers is the local facilitator of  The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he has started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators.

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Darin Myers

Free Access: Three basic cybersecurity needs for your business

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Here’s

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Darin Myers

Free Access: LinkedIn profile mistakes and how to fix them

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Every

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Darin Myers

Everything you need to know about quiet quitting

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Quiet

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Business Coaching

Coach Darin: Time to think about long-term business strategy

Business owners can get so caught up in the day-to-day of running a business that they forget to think strategically for the long term. Darin Myers of The Alternate Board (TAB) tells Neil Gordon how four hours a month with peers at TAB can help create a winning strategy for a business.

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Darin Myers

Coach Darin: Key elements in a strong brand for your business

Darin Myers is the local facilitator of the The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success regarding strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he has started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-size business

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Darin Myers

Create a brand with a personality that accurately reflects your company

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Whether

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Darin Myers

Free Access: Why is personal branding important?

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. These

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Darin Myers

Free Access: 5 steps to make your business stronger

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he started a family business in Augusta focused on home health care, providing him the knowledge and experience surrounding small- to medium-sized business operators. Now

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Darin Myers

Free Access: Clamoring for talent: 3 ways to improve employee retention

Darin Myers is the local facilitator of The Alternative Board (TAB), a peer-to-peer advisory board designed to help company leaders maximize their opportunities and work through challenges. Darin recently retired after a 30-year career in the nuclear industry as the leader of Plant Vogtle I and II. He has proven success in strategic planning and alignment, employee development, organizational performance improvement, accountability, and coaching. Recently, he has started a family business in Augusta, focused on home health care, providing him the knowledge and experience surrounding small- to medium-size business operators.

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Darin Myers

Free Access: Taking Care of Business with Best Office Solutions

Best Office has doubled revenues in the last few years. Neil Gordon talks to owners, Robin Baxley and Sandi Shields and their coach Darin about what they learned as part of a peer-to-peer advisory board. In part 1 of the interview, they talk about how they learned to work on the business and not just in the business.  

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Darin Myers

Coach Darin: Get The Monkey Off Your Back!!!!

Almost 50 years ago, the Harvard Business Review published a story about managers and how difficult it can be to delegate tasks to subordinates. Darin Myers, Area Director of www.tabcsra.com re-visits the article and says the same issues exist today for CSRA leaders.      

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Darin Myers

FREE ACCESS: Measuring your KPI (Key Performance Indicators)

You’ve heard of P & L’s and balance sheets, assets and liabilities—but how about KPI’s? Coach Darin Myers of www.tabcsra.com defines KPI’s and explains how to look back (lagging) and look forward (leading) to plan for a successful 2022.    

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Darin Myers

FREE ACCESS: Coach Darin with 5 ways to boost 2022 cash flow!

The state of your company’s cash flow is among the most significant metrics that every CEO or business owner in the CSRA should track. So, as Wells Fargo notes. “A consistent, positive cash flow can help you pay expenses, invest in new opportunities, and grow your business.” As business agendas go for 2022, you can’t do much better than that. With an assist from some of my TAB colleagues, here are some key tips to help boost your company’s cash flow in 2022. Look at where your finances are today.

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Darin Myers

Recap your 2021 successes and failures…NOW!

This week is the first full week of 2022. Everyone is back to work and ready to row the boat in the same direction to “win” for our companies. In today’s Vodcast, Darin Myers says now is the time to recap what went right and wrong in 2021.

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Darin Myers

Workplace Diversity

Many CSRA companies like Hull Barrett law firm and SRS contractors have “gotten younger” by hiring differently. In this vodcast, TAB CSRA CEO Darin Myers looks at how to best manage through employees to optimize teamwork.

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Darin Myers

No hire better than bad hire!

CSRA business coach Darin Myers is a stickler on making sure that you find the right person to fit your company vision, the right fit for your company. He tells ABD Publisher Neil Gordon, even if it means passing on all of the candidates you speak with.  

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Darin Myers

Teamwork Shortage

Business Coach Darin Myers of The Alternative Board, recently sat down with ABD Editor Neil Gordon for a discussion on how to keep all of your employees or co-workers rowing in the same direction, despite their vast differences.

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Darin Myers

Trusting remote workers to get the job done

Like many remote workers, Craig Young enjoys the freedom that comes with working from home. Young recently started a job as Regional Vice President for FULLTHROTTLE – a Philadelphia-based advertising technology company. In this role, he and his team work remotely. “I’m very self-disciplined, so it works for me,” says Young, who lives with his wife and children in Evans (see photo above from Young’s FB page). “You really have full autonomy of your day.” He explains working remotely gives him the opportunity to help his wife with household chores

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Darin Myers

Work Life Balance

How is your work/life balance? In today’s podcast, business coach Darin Myers of TAB CSRA shares some insight on how to get your priorities in alignment.

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Darin Myers

Keynote speakers discuss company culture at ABD Fall Expo

Company culture can make or break even the most financially successful organizations. Culture was the focus of the Augusta Business Daily Fall Expo, which was held on Thursday, Oct. 28 at The Space located on Greene Street. The event, titled Culture Shift, featured three keynote speakers who discussed various aspects of culture and how it can positively or negatively affect the success of an organization. The speakers were: Patrick Reynolds, President and Chief Executive Officer of CrossLink Consulting, Declan Scott, Director of Operations for The Collaborative Way and Darin Myers,

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Darin Myers

Coach Darin: Improve On-Line Traffic!

Editor’s Note: You need a website if you’re selling products and services online. This is an excellent marketing tool that can be used to attract potential leads and customers. However, what if you’re not attracting enough online traffic? How can people know you have what they need? There are several excellent web designers in the CSRA from ABD’s partner Alive Media to local ad agencies and higher end creative firms like Wier Stewart, Kruhu and more. Here’s some best practices to consider:  Speed up your site’s loading time by removing

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Darin Myers

Coach Darin: Driving traffic to your website

Editor’s Note: You have invested the time, money, and resources needed to build a great website. But how do you draw traffic to it? This is the question on every entrepreneur’s mind, and rightfully so. Your website is your digital storefront, and if no one is visiting it, what use is it? Whether trying to attract your first visitor or the millionth, generating website traffic is a massive part of growing your business. If you have a well-optimized website positioned to convert visitors into customers, an increase in website traffic

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Darin Myers

Coach Darin Myers – Episode 1 “It’s Not My Job”

Ever wonder about co-workers or employees who deflect responsibility in the CSRA? They might say, “it’s not my job” or “they” will do it! Please watch and subscribe to our podcast with Augusta Business Daily Publisher Neil Gordon and the local facilitator of a peer to peer advisory board, Darin Myers.

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Darin Myers

Coach Darin: Firing up the sales team the right way!

Editor’s Note: I remember in the late 1980’s when I managed telephone sales offices for USA TODAY and the Studio Arena Theater in Western New York, I always had “carrots” ready for the troops, first sale wins $20 etc. It was a “smile and dial”. The term “culture” wasn’t a thing then! Fast forward to 2010 or so when I hired salespeople for “Buzz on Biz”, commissions were appreciated, but the culture was really the most important thing. Did my folks believe in our mission? Did they like coming to

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Darin Myers

Coach Darin: Top ten reasons that marketing can fail

Editor’s Note: Yours truly considers himself a marketing professional, but I can admit it is a whole lot easier marketing for someone else than yourself! When I launched ABD in March 2021, I experimented with Facebook ads, radio and TV ads, e-blasts and more, trying to find “my lane”. I made mistakes via “trial and error”. Coach Darin enlisted the help of his TAB colleagues from all over the world!   1. Trying to expand product offerings and reaching multiple markets at the same time. There are many reasons your

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Darin Myers

Coach Darin: Must-do marketing!

Editor’s Note: There are many excellent CSRA digital marketing firms from Alison South to Wier Stewart to Kruhu to Tranter Grey to M3… the list goes on and on and there are plenty of free-lance social media “rock stars” as well. Can you DIY this important aspect of your business? Maybe. You must have the right tools and guidance. Coach Darin shows us the right path to take. These days, “marketing” has become synonymous with “digital marketing”, a key element of any business’s overall approach to attracting and retaining customers.

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Darin Myers

Coach Darin: Is your company process on point?

Editor’s Note: If you’ve ever seen the CNBC show, “The Profit”, the lead “character” in the business reality show always talks about the 3 P’s, “People, Product and Process”. In this week’s Coach’s Corner, Darin Myers says if you’ve got the “flow”, your company is ready to go! As in our daily lives, the world of business has grown a great deal more complex in recent times. Generally speaking, every organization finds itself challenged by innovations in technology, elaborate organization processes and procedures, and the need for compliance with all

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Darin Myers

Coach Darin: Make your business life easier!

Editor’s Note: Augusta Business Daily would not make deadline without “shortcuts” like Google Drive or Dropbox. When I ran Buzz on Biz, we literally ran all communications on stories, photos, and updates via email or text!  Things are simpler now. Here are (3) excellent tips from Darin Myers, my coach at TAB CSRA! Ironically, technology enables us to get our work done anywhere and become more productive, but also takes us down many time-wasting activities and paths. When we are on our devices, it is easy to get sidetracked and

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Darin Myers

Coach Darin: Use your time wisely!

Editor’s Note: I was in a business networking meeting recently in Augusta when the subject of time management came up. An owner of a service company mentioned that his technicians and his clients ALL ask for him when they have an issue! It was suggested that he consider blocking out a few hours with the door shut to plan, think and work “on the business” instead of “in the business”. Is that you? It’s too bad there are only 24 hours in a day. Think what you could get accomplished

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Darin Myers

Coach Darin…Turning your passion…and a need…into a profitable company!

Editor’s Note: The CSRA is littered with driven people who have turned a “hobby” or “passion” into a business, especially when there is a need. This week, Arissa Kirk of Healthy Hangout and Amber Connor of Sinless Sweets are opening their own storefronts in Evans after seeing the health effects of their products on friends, family, customers and themselves. They have inspiration in Bethany Roley of Fierce Fitness and Vibe Yoga and Fitness—who turned her passion into a successful pair of businesses. At age 45, she is still going strong

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Darin Myers

Coach Darin: Eliminate bad habits and increase productivity!

I think Darin is talking to me with his latest article. I am in the camp of those who were going to stop procrastinating, but I put it off! If I don’t multi-task with a phone in one hand, a person in front of me and my computer up—it’s a slow day. Yes, I need to better take care of myself too. I haven’t played tennis with the guys at Petersburg Racquet Club in many months! Uggh. I better start reading. Enjoy—this maybe aimed at you, too! Even the most

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Darin Myers

Why You Might Want to Sell the Family Business

Recently, longtime Augustan Jeff Annis sold his decades old Advanced Services for Pest Control Company to one of the big, regional players in their space. His mom started the company and although a couple of his children worked in the business, there was not a succession plan for family to “step in”. What will the Weinbergers and the Busbys and the Mulherins and so many other excellent, legacy companies in the CSRA do when the time is right to sell? Local business coach Darin Myers says looking outside the family

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Darin Myers

Coach Darin: Handling negative reviews for your company

No business wants to get a bad review for its products or services. However, since it’s impossible to please all customers all the time, the likelihood of encountering dissatisfied customer reviews online is high. But businesses that respond adroitly, with a professional tone and determination to succeed, can weather these negative reviews and even win over other potential customers. The key is learning how to respond in ways that acknowledge a customer’s issues and demonstrate to everyone online that you take customer concerns seriously. Here are five tips on handling

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Darin Myers

COACH’S CORNER: Employee Recognition

All businesses claim to value their employees and to be committed to a culture that recognizes and rewards employee achievements. But success in this effort may be elusive, particularly if employers only half-heartedly embrace an “employee-centric” culture. By contrast, businesses that actively pursue this goal often find that they retain valued workers longer and that their recruiting efforts for new hires benefit from a culture of employee recognition. Here are ways you can build your own culture of recognition and demonstrate how much you appreciate the efforts of your team

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