B2B Stories

B2B Stories

Local baker to celebrate opening of second CSRA location

Last summer, Alice Garner’s dreams came true when she opened a bakery kiosk in the Augusta Mall, but about one year later, she’s preparing to open a second location in Columbia County. Garner owns Garner’s Sweet Dreams, LLC, which sells a variety of desserts, including cakes, cupcakes, brownies, and banana pudding. Garner, a U.S. Army veteran, established Garner’s Sweet Dreams as a home-based business in Aug. 2019. Her kiosk opened on July 24, 2022. “We’ve been doing great in the mall,” she said. Her new location will be at 280

Read More »
B2B Stories

Coach Darin: Why exceeding customer expectations is just good business

Customer service as a whole, has taken a substantial hit since 2020. Throughout the pandemic, customers were primarily willing to overlook the often-bumpy service they received, as everyone at that time understood the stressors in the marketplace. Businesses were understaffed. Employees were exhausted. There were supply chain issues. So, yes, the public was rather forgiving of less-than-ideal customer service. We are now mid-2023, and most businesses have rebounded to some semblance of balance and normalcy. Still, all indications point to a continuing drop in overall customer satisfaction. The American Customer

Read More »
B2B Podcasting

It’s not about the money

Coach “Dave” Holdeman, co-owner of TAB CSRA, sits down with Augusta Business Daily publisher, Neil Gordon to talk about reasons employees leave or stay with a company. Holdeman says that surveys often show that money isn’t always the top push or pull factor among employees. Those interested in learning more about TAB CSRA can visit: https://www.tabcsra.com

Read More »
B2B Stories

Columbia County Chamber of Commerce holds military appreciation event

The Columbia County Chamber of Commerce used its June Executive Luncheon series to begin a new tradition, with more than 250 people attending the chamber’s inaugural Military Appreciation event at Savannah Rapids Pavilion. Russell Lahodny, President and CEO of the chamber, said there are two reasons the organization wanted to begin the event. First, to honor the men and women stationed at Fort Gordon who serve America and secondly, to acknowledge the tremendous economic impact the Army post has on the local economy. “Our business community thrives off of our

Read More »
B2B Stories

CTA launches local business news programming

Atlanta-based Conservative Television of America, which has been streaming programming nationwide on Roku, Apple TV, and Firestick for more than two years, officially launched its first local TV affiliate with a Columbia County Chamber of Commerce ribbon-cutting ceremony. Columbia County Chamber of Commerce President, Russell Lahodny, who led the ribbon-cutting ceremony, is excited to bring local business news to the forefront on their one-hour show, which airs Tuesdays at 6:30 P.M and 11:30 P.M. and Wednesdays at 10:00 A.M. and 4:00 P.M. on digital channel 49.4. Conservative Television of America

Read More »
B2B Stories

Business hopes to give you ‘A Polished Finish’

A Polished Finish, a Loganville, GA.-based business that specializes in countertops recently opened a showroom here in Augusta. The Augusta showroom, located at 2907 Washington Road in Suite 710, opened in March and held a grand opening last month. Established in 2003, the business has worked with customers to provide custom, stone countertops for 20 years. Jenny Hartzog, office manager of A Polished Finish in Augusta, said that though business was initially slow at the new location, more people are learning about the company. “It was slow at first, but

Read More »
B2B Stories

Business Institute covers the basics for success

Want to reach more customers, get the latest scoop on social media strategies, or how to brand your business? The Columbia County Chamber of Commerce is offering the “Business Institute,” a series of workshops to provide members and the business community with resources to help them be successful. “It’s an opportunity for us to bring in someone to speak to our Chamber members, mostly for smaller businesses, for them to learn new skills, learn about hot topics for the year, or maybe touch on problem areas that small businesses might

Read More »
B2B Stories

New but familiar face tapped for leadership role at SRNL

USC Aiken provost and executive vice chancellor for academic affairs at USC Aiken, Daren Timmons, will lead the Savannah River National Laboratory’s (SRNL) office dedicated to industrial and strategic partnerships. His last day at the university is June 30. “SRNL leadership has had a very positive work experience with Daren on the Advanced Manufacturing Collaborative being constructed on USC Aiken’s campus and many other projects,” said Dr. Vahid Majidi, Director of SRNL. “His knowledge of the AMC, as well as his connections with regional industrial and academic partners, make him

Read More »
B2B Stories

Turning new adventures into great beginnings

During the past few days, my younger daughter and her significant other have been staying with my wife and me as they prepare for their next adventures. This coming Saturday, the two of them will embark on a cross-country drive to begin new jobs on the West Coast.  Both of their jobs are in technology sales. Her boyfriend graduated from college in May and accepted a job with the Fortune 50 company that he interned with last summer. His job will be primarily in the office, with the option to

Read More »