Lessons Learned

Lessons Learned

Workplace Wednesday: Working styles for a prosperous and sustainable future

The latest research by IWG shows that both business leaders and employees are equally united in their concern for protecting the well-being of the planet – even at a time of almost unprecedented increases in the cost of living and conducting business. Climate change is a global problem, but the solution lies in the changes we can all make locally, which collectively add up to a more sustainable future for all. This means less commuting, sharing and utilizing resources better, making greener choices on the suppliers we choose, and taking

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B2B Stories

Travels with Rick: A busman’s holiday

You do not hear the expression, “busman’s holiday” much anymore. The phrase dates back to the 1890’s to describe someone who does something during his/her vacation, that he/she does for work. In the busman’s case, it is a vacation which requires him to do a lot of driving. For someone like me, who has taught and researched in the area of operations management for the better part of thirty years, I cannot help but observe things related to my work on an almost daily basis. However, when I travel, whether

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Lessons Learned

Vacations are vital

A report published by the Xero accounting software company found that 85 percent of small business owners admit to working while on vacation, with 60% checking in proactively at least daily. We are ready to help business owners during a vacation, so you can make time for what matters. This past week we endured Masters week locally and vacations started in full swing, but a new survey from Accountemps found that 54% of workers say they plan on checking in with the office at least once or twice a week while on vacation.

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B2B Stories

Thoughts from the General: Role Models: The Good, the Bad, and the Ugly

Rather often in life, it is helpful to find role models. Both good role models and bad ones can help you make good decisions and avoid making bad ones. I once worked for a boss in the Pentagon who was a micromanager, did not trust his people, and was afraid to make decisions. After working for him for a year, I learned so much. Often, I would ask myself, what would he have done in a certain situation.  Avoiding stupidity is almost as useful as making good decisions. After a year,

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Lessons Learned

Workplace Wednesday: The Future of the Hybrid-Street

Leading workspace provider IWG plc explores the ever-shifting relationship between how and where people work, and its impact on the local communities where they live. Many local communities are juggling the challenges, opportunities, and success factors facing towns and suburbs as they seek to build and protect the thriving communities around their High Streets. As changing work patterns and an increase in working from home and closer to home reduce the dominance of the daily commute, leading workspace provider IWG explores how local communities can create a more dynamic and

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Lessons Learned

Mastering success through failure

Rory McIlroy has won four major championships and captured 23 victories on the PGA Tour. He has been ranked No. 1 in the world nine times during his career, most recently just two months ago. This weekend he is once again among the favorites to win the Masters and add an elusive green jacket to his wardrobe. At 33 years old, his career earnings stand at $68 million. It would be impossible to categorize him as a failure. Yet the cap, or jacket if you will, involves winning the Masters

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Lessons Learned

Lessons Learned: Master the Customer Experience at Augusta National

I had the pleasure of attending the Drive, Chip, & Putt National Finals at Augusta National Golf Club (ANGC) this past Sunday. It was my first time back at the National since witnessing the Sunday round of Tiger’s win in 2019, except for a Tuesday practice round visit last year that was shortened by weather. During the almost six years that I have been writing columns in multiple publications in the CSRA, I have written a few about the ANGC and the Masters. However, what struck me most on Sunday,

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Lessons Learned

Workplace Wednesday: Why the hybrid model is crucial for hiring and retaining top talent

With companies now having to compete aggressively to both attract and retain talent across the world and are having to find new and innovative ways to make their company stand out to prospective candidates. A significant factor in both attracting and retaining top talent is the availability of hybrid working. Thanks to providers like IWG, who are making hybrid working readily available through brands like Regus, Spaces, HQ Signature, and No.18 in thousands of locations worldwide, providing this attractive perk to employees has never been easier. Hybrid work – which

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Lessons Learned

Lessons Learned: Not Quite Ready for Retirement? Try the 5 R’s

It has been almost two months since it was decided I would step down as Dean of Augusta University’s Hull College of Business and almost a month since my last day as Dean.  While I am approaching traditional retirement age, I was pretty sure I was not yet ready to retire.  I felt like I still had a good bit of “gas in the tank” but didn’t feel like the Dean position was the best way to use that fuel. While there were still rewarding aspects for me in that

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B2B Stories

Thoughts from the General: Teddy Roosevelt is coming to Augusta

All the way from Medora, North Dakota, the 26th President is coming to town. On April 10, he will be speaking at noon, at St Paul’s Church in downtown Augusta. Joe Wiegand is the performer–he looks like, dresses like, speaks like, and performs like the first president named Roosevelt. Ranked near the top of our very best presidents, Theodore Roosevelt can teach us much about decision-making, leadership, and long-range planning. Let’s spend a few minutes examining his life and legacy. When President William McKinley was assassinated in 1901, Vice President

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