Sat, April 20, 2024

April 4, 2023

Lessons Learned

Lessons Learned: Master the Customer Experience at Augusta National

I had the pleasure of attending the Drive, Chip, & Putt National Finals at Augusta National Golf Club (ANGC) this past Sunday. It was my first time back at the National since witnessing the Sunday round of Tiger’s win in 2019, except for a Tuesday practice round visit last year that was shortened by weather. During the almost six years that I have been writing columns in multiple publications in the CSRA, I have written a few about the ANGC and the Masters. However, what struck me most on Sunday,

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B2B Stories

Hawaiian restaurant owners launch second CSRA location

Thomas and Tammi Kamae grew up in Hawaii and have served the flavors of the islands to CSRA diners for nearly 10 years. But they just expanded their restaurant by opening a second location less than a mile from the Augusta National Golf Club. In Sept. 2013, the Kamaes launched Hawaiian Style BBQ located at 1719 Gordon Highway, near the former Regency Mall. They opened their second location at 2801 Washington Road, Suite 105, near Kroger in the Washington Walk Shopping Center on Monday, March 27. “The Gordon Highway location

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Consumer Stories

Augusta takes center stage as thousands of fans arrive for the 87th Masters

The official start of the Masters is still a day away, but you wouldn’t know it by the bumper-to-bumper traffic, the packed parking lots, and the long lines for golf shop souvenirs. Tuesday marked the second day of practice rounds at the Augusta National Golf Club on Washington Road. Melissa Heiberger, an Augusta native who now lives in Atlanta, was ready to enjoy her sixth visit to the tournament like no other, but this time with fresh eyes. “I used to go and not be a golfer, but now I’m

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Consumer Stories

Local Irish pub offers special Masters-themed menu

Marshall and Tiffanie Dubber went to the Masters in 2016 and fell in love with the food, which is why they decided to celebrate their Irish pub’s first-ever tournament by creating a special menu for this week only. The Dubbers, owners of Jameson McDubby’s located at 126 Laurens St. Northwest in downtown Aiken, have developed a menu called Flavors of the Augusta National, which includes egg salad and chicken salad sandwiches, as well as a grilled pimento cheese and corned beef sandwich. “My husband loves golf, and he’s Irish in

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B2B Stories

CSRA businesses in full swing for Masters week

When Jessica Gaskins was growing up, her dad would take her and her siblings to Augusta Regional Airport during Masters week to sit and watch who got off the planes. He assured his children that somebody important would be there. That was when she first met Nick Faldo. “While I didn’t appreciate the experience as much then, now Masters week is the best time of the year to me,” explained Gaskins, owner of Maddie P Boutique. The early exposure to the tournament has paid off for Gaskins. Her boutique, located

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Lessons Learned

Workplace Wednesday: Why the hybrid model is crucial for hiring and retaining top talent

With companies now having to compete aggressively to both attract and retain talent across the world and are having to find new and innovative ways to make their company stand out to prospective candidates. A significant factor in both attracting and retaining top talent is the availability of hybrid working. Thanks to providers like IWG, who are making hybrid working readily available through brands like Regus, Spaces, HQ Signature, and No.18 in thousands of locations worldwide, providing this attractive perk to employees has never been easier. Hybrid work – which

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