Wed, May 13, 2026

Facebook-f Youtube Instagram
Newsletter Sign up
Show Support
Menu
B2B Stories

Coach Darin: Why exceeding customer expectations is just good business

Customer service as a whole, has taken a substantial hit since 2020. Throughout the pandemic, customers were primarily willing to overlook the often-bumpy service they received, as everyone at that time understood the stressors in the marketplace. Businesses were understaffed. Employees were exhausted. There were supply chain issues. So, yes, the public was rather forgiving of less-than-ideal customer service. We are now mid-2023, and most businesses have rebounded to some semblance of balance and normalcy. Still, all indications point to a continuing drop in overall customer satisfaction. The American Customer

Read More »
Darin Myers June 7, 2023 No Comments
Consumer Stories

BEST OF RESTAURANT REVIEW: Business Lunch Review: Frog and the Hen

Editor’s Note: Wes Hennings never met a meal he walked away from and is an opinionated eater! Each Thursday he shares the results of a business lunch he’s had with a colleague as a way to advise our business community on the good, bad, and tasty across the CSRA. He doesn’t let ABD or the restaurant know where he is going and his opinions are his own. He grades the restaurants he visits on a 1-5 scale with “5” being outstanding. We call this our “Real Business Lunch Review”. Food

Read More »
Wes Hennings June 7, 2023 No Comments
B2B Podcasting

It’s not about the money

Coach “Dave” Holdeman, co-owner of TAB CSRA, sits down with Augusta Business Daily publisher, Neil Gordon to talk about reasons employees leave or stay with a company. Holdeman says that surveys often show that money isn’t always the top push or pull factor among employees. Those interested in learning more about TAB CSRA can visit: https://www.tabcsra.com

Read More »
Neil Gordon with Dave Holdeman June 7, 2023 No Comments
B2B Stories

Columbia County Chamber of Commerce holds military appreciation event

The Columbia County Chamber of Commerce used its June Executive Luncheon series to begin a new tradition, with more than 250 people attending the chamber’s inaugural Military Appreciation event at Savannah Rapids Pavilion. Russell Lahodny, President and CEO of the chamber, said there are two reasons the organization wanted to begin the event. First, to honor the men and women stationed at Fort Gordon who serve America and secondly, to acknowledge the tremendous economic impact the Army post has on the local economy. “Our business community thrives off of our

Read More »
Dana Lynn McIntyre June 7, 2023 No Comments
Consumer Stories

CSRA fast food restaurants celebrate special birthday

Busy professionals in the CSRA will soon be able to get a birthday meal from McDonald’s without attending a party for the little ones. Starting June 12, McDonald’s is celebrating “Grimace’s” birthday by featuring a limited-edition purple shake inspired by Grimace’s iconic color and sweetness. The meal also comes with the choice of a Big Mac® or 10-piece Chicken McNuggets® and World Famous Fries®. In lieu of birthday gifts, area McDonald’s are suggesting you make donations to the local Ronald McDonald House Charities as a way to help sick children

Read More »
Staff Report June 7, 2023 No Comments
B2B Stories

CTA launches local business news programming

Atlanta-based Conservative Television of America, which has been streaming programming nationwide on Roku, Apple TV, and Firestick for more than two years, officially launched its first local TV affiliate with a Columbia County Chamber of Commerce ribbon-cutting ceremony. Columbia County Chamber of Commerce President, Russell Lahodny, who led the ribbon-cutting ceremony, is excited to bring local business news to the forefront on their one-hour show, which airs Tuesdays at 6:30 P.M and 11:30 P.M. and Wednesdays at 10:00 A.M. and 4:00 P.M. on digital channel 49.4. Conservative Television of America

Read More »
Staff Report June 6, 2023 No Comments
B2B Stories

Business hopes to give you ‘A Polished Finish’

A Polished Finish, a Loganville, GA.-based business that specializes in countertops recently opened a showroom here in Augusta. The Augusta showroom, located at 2907 Washington Road in Suite 710, opened in March and held a grand opening last month. Established in 2003, the business has worked with customers to provide custom, stone countertops for 20 years. Jenny Hartzog, office manager of A Polished Finish in Augusta, said that though business was initially slow at the new location, more people are learning about the company. “It was slow at first, but

Read More »
Rakiyah Lenon June 6, 2023 No Comments
B2B Stories

Business Institute covers the basics for success

Want to reach more customers, get the latest scoop on social media strategies, or how to brand your business? The Columbia County Chamber of Commerce is offering the “Business Institute,” a series of workshops to provide members and the business community with resources to help them be successful. “It’s an opportunity for us to bring in someone to speak to our Chamber members, mostly for smaller businesses, for them to learn new skills, learn about hot topics for the year, or maybe touch on problem areas that small businesses might

Read More »
Dana Lynn McIntyre June 6, 2023 No Comments
B2B Stories

New but familiar face tapped for leadership role at SRNL

USC Aiken provost and executive vice chancellor for academic affairs at USC Aiken, Daren Timmons, will lead the Savannah River National Laboratory’s (SRNL) office dedicated to industrial and strategic partnerships. His last day at the university is June 30. “SRNL leadership has had a very positive work experience with Daren on the Advanced Manufacturing Collaborative being constructed on USC Aiken’s campus and many other projects,” said Dr. Vahid Majidi, Director of SRNL. “His knowledge of the AMC, as well as his connections with regional industrial and academic partners, make him

Read More »
Mitzi Oxford June 6, 2023 No Comments
Load More