Consumer Stories

THIS MORNING: Local insurance agent treats veterans

Veterans Day is personal to State Farm Insurance Agent BJ Jordan and he wants to talk about over a free cup of coffee. The agent’s grandfather served in the Army, was a Vietnam Vet and retired as Master Sgt. Jordan’s State Farm office is on Columbia Road in Grovetown and he and his team will travel to nearby Harlem to give free coffee to the veterans who start coming in after 6am. “Our veterans have risked so much and have given up time with their loved ones to serve their

Read More »
B2B Stories

Customer service hits and misses shared at Augusta workshop

Robbie King says customer service is a journey, not a destination. King, founder of Lead Augusta, and Erik Smith, owner/operator of Chick-fil-A in Grovetown, shared their insights and experience as business leaders with a group of 10 local professionals at a customer service workshop called “Building a Culture of Exceptional Customer Service” on Tuesday, Nov. 9 in the ABD boardroom at 930 Stevens Creek Road in Augusta. No matter how great a company’s service is, “There are always ways to improve,” King says. He began the workshop by asking participants

Read More »
B2B Stories

Simon Says: Economics and Inequality

What is the most pressing problem economists today should be addressing? Over the last five years the CORE (Curriculum Open-access Resources in Economics) Project has been asking this question to new economics students at universities throughout the world. Students can only respond in one word or term and the answers are represented in the word cloud below (and located on the CORE Project website https://www.core-econ.org/economic-impact-of-virus-puts-covid-19-near-top-of-students-concerns) Larger words represent more students identifying that problem as the major concern. The biggest problem as identified by new economics students is inequality. But it

Read More »
B2B Stories

CSRA firm expands while its’ national company celebrates 50th Anniversary

ServPro just moved into a larger facility and they are celebrating with a tour and refreshments this afternoon at 4. The restoration company moved recently to 683 Commerce Court in Evans and is holding an Open House. ServPro’s been around for 50 years and has several CSRA locations that all focus on restoring homes and businesses suffering water, fire and storm damage along with damage from mold. The remediation company will give a tour of their growing warehouse, where large equipment is stored along with precious and sentimental contents preserved

Read More »
B2B Stories

Jeweler’s 30 year-anniversary comes with shiny changes

You’re invited at 4:30 this afternoon to the unveiling of some big changes at Floyd and Green at 515 Silver Bluff Road in Aiken, where they have spent the last 15 years. The first 15 years the jeweler was in the Centre South area. “The store’s interior and exterior have been completely renovated,” said owner Tom Williams. “Our goal is to be the best, and that required us to make this kind of significant commitment to our community.” Floyd & Green’s renovations include: A modern, updated façade with enhanced English

Read More »
Consumer Stories

The business of golf improvement in the CSRA

She’s got to be in the right place! She’s a physical therapist with a specialty in the golf swing in the Augusta, Ga., Aiken, S.C., area. Most of my golfing buddies know they need therapy for their golf game, but they look for it on the 19th hole! It’s not there. But it can be found at PerformanceAbove, Aiken’s only golf performance physical therapy clinic at Houndslake Wellness Associates at 920 Houndslake Drive, a grouping of six wellness and therapy practices in an office building just to the left of

Read More »
Consumer Stories

Augusta chiropractor plans to bless local families this Christmas season

Dr. Chris Walker wants to make this Christmas season a little brighter for some less fortunate families in the CSRA. Walker – owner of Walker Chiropractic in Augusta, is participating in a promotion called Christmas Blessing with the Christian non-profit radio station 88.3 WAFJ to help at least four families overcome their greatest financial needs, such as buying presents or paying past-due bills. The promotion asks people to nominate local families in need by filling out a brief application on the WAFJ website. The application deadline is Sunday, Nov. 14

Read More »
B2B Stories

Local entrepreneur is semi-finalist in National business competition

Dr. Stacy Roberts is on a mission to promote children’s literacy in Georgia and beyond, but she needs funding to fulfill that mission. Roberts – a local business owner, professor, and children’s author – has been selected as a semifinalist in the Sistahs in Business Expo national competition. The organization is based in Newark, New Jersey and promotes itself as the countries’ only multi-city business expo to celebrate and empower entrepreneurial women of color. If selected as a finalist, she and four other female entrepreneurs will have three minutes each

Read More »
B2B Stories

Taking On Facebook

    Don MacNeil is the former Marketing Director of Windsor Jewelers and long-time on-air radio professional. Is it just me, or… Taking On Facebook It didn’t start out this way. Realizing I hadn’t yet led you into the weeds of Facebook advertising I decided to do that, intending to bypass the fluff and distill what I found down to an easy-to-understand, Facebook Marketing For Dummies. The dummy, it turned out, was right here. I could see trouble coming when, after searching YouTube tutorials on Facebook advertising, none of the

Read More »