B2B Stories

Summit on Georgia’s outdoor recreation business opportunities to be held in Augusta

Economic development and improved community health are the goals of the 2022 Georgia Outdoor Recreation and Trail Summit to be held at the Augusta Convention Center on May 15-16. According to the Outdoor Industry Association, 58 percent of Georgians participate in outdoor activities. Georgia’s outdoor recreation generates $27.3 billion in consumer spending and creates 238,000 jobs. The 2022 Summit will bring together nonprofit leaders, city planners, elected officials, greenspace advocates, recreation enthusiasts, and others to discuss new ways toward improving Georgia’s trails. “Investing in outdoor recreation and trails is a

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Top Story

Luxury car dealer expands again

The fastest growing car dealership in the CSRA is looking “down the road” for its’ next brand. Jordan Trotter Commercial Real Estate represented the Jim Hudson Automotive Group in purchasing about 4.5 acres of land on Washington Road between Warren Road and Kings Chapel and a small parcel of land on Warren Road. Jim Hudson Automotive paid $2.2 million for 3.82 acres on 3140 Washington Road and $250,000 for .59 acres on 107 Warren Road. “That is a piece of property that Mr. Hudson purchased because it was for sale.

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Consumer Stories

Customers line up to sample treats from the new Evans cookie business

Troy Akers just discovered that if you “build” cookies, they will come. People were lined up in the parking lot to buy treats from a new Crumbl Cookies franchise in Evans during its soft opening on Thursday. Akers, a local physician, Army veteran, and his wife, Nancy, own the store located at 4263 Washington Road, Unit 625 near Belk in Mullins Colony. At about 5 p.m., he estimated 2,000 customers had already visited the store that day. The couple celebrated the official grand opening the next day. “We’re excited about

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B2B Stories

Mondays with Rick: Hull College students help local businesses solve problems

  Dr. Rick Franza, Dean of the Hull College of Business, discusses a different, timely business topic each Monday in this column. This week, he discusses unique ways Augusta University students interact with local businesses. The interview has been edited for clarity and impact. ABD: You recently were involved in two events that brought Hull College students in contact with the “real world” of local businesses. Tell us about the first one. Rick: The first one involved the Jessye Norman School of the Arts. They held a Shark Tank-type contest

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B2B Stories

Inflation is now the top concern of small businesses, according to a survey

With the nation’s inflation rate at 8.5 percent – the highest since December 1981 – it’s no surprise that inflation is now the biggest concern of small businesses, topping even the labor shortage issue. According to the National Federation of Independent Businesses (NFIB), 31 percent of small business owners surveyed in March reported inflation as their top concern, a 5 percent increase from February. The labor shortage was the top concern for 22 percent of businesses. According to the survey, 72 percent of business owners reported having to raise prices

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B2B Stories

Old and new: North Augusta antique mall thrives in a new location, opens a second building

Before Riverfront Antique Mall in North Augusta closed its doors permanently in September 2021, Richard Mayson wanted to keep the business afloat. On October 1, he launched his own business called Riverside Antiques & Treasures. “We had two options: find somewhere else or shut down,” Mayson, who served as a vendor at Riverfront for almost four years, said. After looking at 30-40 places, he decided to lease a 9,500-square-foot building located at 646 East Buena Vista Ave. in North Augusta. On Saturday, from 10 a.m. to 6 p.m., Mayson, his

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B2B Stories

The call center director says the key to happy customers is happy workers

Imagine walking into a call center and hearing music or seeing employees dressed up for an indoor Mardi Gras parade. If that sounds a little too far-fetched, those kinds of things happen at T-Mobile’s Augusta call center, according to Rachel Romero. Romero, the center’s director, was the guest speaker for this month’s Third Thursday Business Builder, hosted by the Augusta Metro Chamber of Commerce on Thursday. The topic was “The Art of Customer Care Post-Covid.” As a director, she oversees a team of more than 800 Customer Care Experts, as

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B2B Stories

Faith Friday: Sending gifts from Augusta businesses with help from above

Randall and Janice Williams truly believe the part of scripture in James 1:17 that says, “Every good and perfect gift comes from above….”  They prove it daily through their shared labor of love, Augusta Gift Baskets, a home-based e-commerce business founded in January 2021. He’s a former restaurateur. She’s a retired nurse. They not only blended their families (five children and 10 grandchildren) when they married three years ago but also their love for serving others. “It is our job to deliver easy, thoughtful gifts and ensure our customers are

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